Monica Sarosia

• Worked closely with the CRM ,TECH & MARKETING departments to develop and execute monthly promotions/offers for respective departments
• Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications
• Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness
• Oversaw preparation of marketing copy, images, videos, emails and other collateral
• Served as Content writer, wrote copies and briefs ,in absence of content writer
• Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach
• Incorporated product changes into marketing messages to drive customer engagement and maximize profits
• Monitored online advertising and social media campaigns to assess success of different strategies
• Developed and executed brand communication strategy across all-In app, Website & Marketing platforms
• Monitored online advertising and social media campaigns to assess success of different strategies
• Consulted with product development teams to enhance products based on customer interest data
• Considered business demands and customer preferences when developing pricing structures and marketing plans
• Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
• Conducted one on one Interviews (Online as well as In Person) of the clients for testimonial
• Collaborated and directed the work of outside marketing and external agencies

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Evaluated company documentation to verify alignment with regulatory requirements.
• Directed work of key team members to create cutting-edge cinematography work.
• Documented processes and drafted SOPs to comply with regulations and company policies.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Evaluated scripts to identify creative strategies and resource needs.

• Worked as Medico Legal Head of the Department; managing Medico Legal Department where patient and doctor relationship is transparent and ensuring that all ART (Assisted Reproductive Technologies) regulations were followed at the hospital
• Ensured correct consent was taken in accordance to PNDT Act and other procedure specific consents as per MCI Guidelines and Legal aspects
• Streamlined the documentation and checking the consents and making sure that the documentation was done correctly
• Conducted Medico Legal Auditing
• Supported team members on a range of issues, including complaints, claims, inquests, disciplinary and GMC hearings

• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork along with above mentioned duties

• Managing Medico Legal Department where patient and doctor relationship is transparent and ensuring that all ART (Assisted Reproductive Technologies) regulations were followed at the hospital
• Ensured correct consent was taken in accordance to PNDT Act and other procedure specific consents as per MCI Guidelines and Legal aspects
• Streamlined the documentation and checking the consents and making sure that the documentation was done correctly
• Conducted Medico Legal Auditing
• Supported team members on a range of issues, including complaints, claims, inquests, disciplinary and GMC hearings

• Helped management develop employee improvement plans and motivate team members to continually improve
• Answered customer questions and helped them plan their events
• Built and implemented training strategies to optimize team performance
• Monitored staff performance, providing final-say assessment over inquiries.
• Trained and motivated employees to perform daily business functions
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
• Capitalized on social media platforms to increase market & brand awareness
• Maintained and supervised horticultural calendar to track bloom periods and seasonal cultural needs

Key Result Areas:

• Internet Marketing, later promoted as Quality Lead &, :
• Reviewed performance of the team members and providing additional support to the underperformance
• Prepared training material, scheduling training for new joinees along with cross training
• Conducted Case study Analysis, Brain Storming Sessions for the trainees and equip them with in-depth knowledge of the process
• Monitored performance of the trainees on a regular basis
• Ensued work progress in accordance with the compliance and procedures