Monica Paul

•Responsible for Processing End - to - End Payroll Processing for 9 U.S based clients compelled with multi—Company Codes for nearly 1000 or more Employees on take whole.

•Responding to client questions regarding our payroll and benefits products and provide application and product navigation support.

•Processed the Payrolls for the clients having Different Pay Frequencies i.e., Weekly, BI-Weekly, and Semi-Monthly.

•Attends all the "Pre and post payroll - Processing Calls” to get the specifications and to clear out my concern before processing the payrolls with the clients.

•Running the Audit reports Like (New Hire, Termination, Employee Payroll Changes, Etc.,) and providing the thorough audit observations to the client before processing.

•Runs the preview and audit the Preview Reports before the client reviews and makes necessary corrections if required and clear payroll validation errors before accepting the payrolls.

Review and examine network banks for suspicious/unusual patterns of

activity utilizing various internal systems, reports and external data

sources

• Proficiency in understanding Source of Wealth and Source of Funds of

Beneficial Owners to determine their initial funds used to setup business

in Large Corporate and Middle Market Enterprise (MME) segments

• Ability to decipher complex ownership structures (including Corporate

and Non-Banking Financial Institution's to effectively complete KYC

review as per in-country policy and regulations

• Conclude whether further investigation is warranted based on

reasonable assessment of information obtained

• Follow appropriate escalation matrix and proactively highlight

questionable profiles based on logical reasoning against text-book

approach towards procedures

• Keep current with understanding of systems, policies, procedures and

UK regulations.

Collection and verification of confidential client data via publically

available and internal sources.

• Understand the firm’s KYC requirements when completing

documentation inclusive of Customer information program (CIP).

Enhanced Due Diligence (EDD), Local Due Diligence, and Product Due

Diligence.

• Compare and Contrast difference within KYC records, highlight and

escalate any discrepancies.

• Meet firms’ quality standards

• Communicating/ escalating issues to management when applicable.

• Handling and maintenance of confidential client documentation.

• Comment on trends/behavior relating to account due diligence and

activity review.

• Ability to comprehend the KYC risk factors and draft the overall risk

summary for the client.

• Identification and verification of client's existence, business activity,

Dealer Information Update Form for Ownership structure, NAICS code

• Strongly engage with middle office and be part of KYC/AML

interactions to complete the case as per timeline.

• Maintaining daily tracker and updating scores to line managers and

senior management

• As senior analyst, am responsible for 4 eye check for cases completed

by team members.

• Worked as Checker for approving KYC Record for Low and medium Risk

Clients in KYC Utility Project

• Worked with Quality Assurance team on Holistic project (Wealth

management, Asset Management, Commercial Investment Banking,

Commercial Banking)

Achievements:

• Achieved Outstanding productivity and lasting contribute for Hyderabad team for year 2018

• Achieved Client Focus Award two times in Global Rewards and Recognition.

• Escalate any error/exceptions on identification

• Responding to routine queries/complaints and ensuring completeness

• Audit focused in all Business usual activities

• Accuracy in processing in line with Standard operating procedures with

no errors.

• Identify opportunities for process efficiency and implementation in

controlled manner with proper approvals

• Exhibit effective communication with key stakeholders and Conduct follow up with internal partners to ensure timely actions on those cases that require their input.

• Exercise good judgment and degree of confidentiality and to Review and examine key elements of each KYC due diligence case

• Have been part of project “Automation Tool” which dealt with elimination of several steps in process flow.

• It resulted in saving company as it requires less FTS process.

Achievements:

• Because of consistent performance and hardworking nature,

management recognised talent and prompted auditor in short period of time.

• As auditor, ensured work processed is in accordance and compliant with procedures.

• Timely feedback and training provided to staff to improve quality.