Monica Shivakumar
Bengaluru
Summary
Results-driven professional with extensive experience in managing complex organisational initiatives and driving program excellence. Proven track record in scaling operations from 0-1 & 10-100, managing cross-functional teams, and delivering measurable impact through strategic programs.
Overview
11
11
years of professional experience
Work History
Business Lead | Program Management
Tekdi Technologies Pvt Ltd
Pune
06.2024 - Current
- Revenue Management: Lead strategic consulting and solution design for Digital Public Goods (DPG) adoption, managing key accounts across non-profit and government sectors with a focus on both account management (70%) and new business development (30%). Direct pre-sales activities and solution architecture using open-source technologies.
- Account Growth: Successfully manage and grow strategic accounts including ONEST Network, Vistaar Network, and AI-powered educational solutions. Developed and maintained C-level relationships with key stakeholders like Pratham, EkStep Foundation, and various system orchestrators, resulting in successful ecosystem partnerships with AWS and government stakeholders.
- Consultative Selling: Drive consultative approach in DPI/DPG adoption strategies, focusing on client needs across education, skilling, governance, health, and other sectors. Lead solution discovery workshops and strategic discussions with senior stakeholders to align technical solutions with organizational objectives.
- Strategic Leadership: Spearhead program management and Account-Based Marketing (ABM) driven sales strategies for multiple strategic initiatives. Monitor public sector digital transformation projects and align Tekdi's DPI/DPG offerings with emerging market needs and government initiatives.
- Cross-functional Collaboration: Orchestrate collaboration between product, technology, and business teams to ensure successful delivery of Digital Public Infrastructure (DPI) solutions. Work closely with technical teams to ensure solution feasibility and implementation success.
- Knowledge Management: Lead capacity building and knowledge transfer initiatives for digital transformation projects, creating comprehensive documentation and frameworks for solution discovery and implementation. Develop and maintain strategic partnerships for ecosystem growth.
Campaign Manager
FourthLion Technologies
Bengaluru
10.2013 - 02.2025
- Played a vital role in a political campaign to elect a first-time candidate from a major party to Parliament.
- Served as Chief of Staff to the candidate's spouse, coordinating closely with the campaign team.
- Identified strategic target areas and executed impactful campaign activities.
- Facilitated communication and collaboration between the political party, campaign team, and external stakeholders.
Founder's Office | Chief of Staff | Business Ops
Enmasse World
Bengaluru
09.2023 - 04.2024
- Led cross-functional teams in launching & operationalising strategic initiatives in customer branding, data products, recruitment, customer insights & business operations. Reported directly to the co-founders at a global impact investment firm.
- Successfully managed and coordinated the founder’s time and schedule, in the capacity of Chief-of-Staff, to ensure efficiency and execution pace, before handing over to the incoming COO.
- Worked with the COO on establishing systems and processes to build a global, integrated, high-performing team.
- Played a key role in establishing an ecosystem of companies, ranging from a fund of funds, management consultancy and other strategic funding bodies.
Chief of Staff | Program Management | GTM
foundit
Bengaluru
03.2022 - 08.2023
- Managed multiple concurrent programs with $1.2M+ budget, ensuring alignment with organizational goals
- Built high-performing teams across functions while maintaining strong culture and engagement
- As a strategic thought partner to the CEO, executed the company's strategic plan for new B2B businesses and services resulting in a potential 2X increase in revenue growth, while ensuring alignment with investor’s business objectives and priorities.
- Managed two strategic businesses, consisting of multiple sub-projects and work streams, with a total budget of over 1.2 million USD. Successfully delivered all program objectives on time, resulting in a 2X potential increase in revenue, and entry into new markets.
- Conducted extensive primary and secondary research into skill-based hiring business models and assessment products in India, analyzing data from over 50 primary and secondary sources and interviewing 20 industry experts. Presented findings to senior leadership, resulting in the development of a new talent acquisition strategy that incorporated best practices and industry trends. The new strategy increased hiring efficiency by 80%.
- Designed and implemented a comprehensive weekly dashboard and established key business and productivity metrics for a new multi-crore business. Analyzed and interpreted data to identify trends and insights, providing actionable recommendations to senior leadership. The dashboard and metrics resulted in a 20% improvement in overall business performance within the first quarter of implementation, generating an additional 360k USD in revenue.
- Managed 5+ external vendors, ensuring on-time delivery of required services and resulting in a 100% delivery rate.
- Successfully hired, managed and built out teams across business operations, customer success, growth marketing and product marketing, resulting in the launch of a profitable new vertical for the organisation.
- Recognised QoQ for high performance, potential and ability to work in a fast-paced environment.
Solution Implementation | Program Management
EkStep Foundation
Bengaluru
02.2015 - 03.2022
- Led and participated in multiple education technology projects, including conducting market research and field experiments in government schools. These projects resulted in the creation of India's first open- sourced ed-tech infrastructure, Sunbird, which has been used by over 150 organizations and impacted more than 200 million learners. Findings from these projects were also used to improve learning levels in government schools, with a 20% increase in learning outcomes observed in one project.
- Led and participated in ed-tech projects resulting in India's first open-sourced ed-tech infrastructure, Sunbird, and delivered personalized, gamified assessment tools. These efforts helped improve learning levels in government schools, with a 25% increase in student engagement. Overall, these projects impacted over 10 million teachers and 200 million students across the country.
- Led EkStep's first large-scale pilot to implement digital ASER in 1 lakh villages across the country, which involved setting up project outcomes, implementation strategies, success metrics, partner management, product management, change management, and use case development. The project successfully reached over 10 lakh students and achieved a 25% improvement in operational efficiency.
- Developed and maintained strong relationships with social entrepreneurs, non-profit, private, and government agencies, as well as implementation and technology partners, resulting in successful collaboration and alignment with the company's mission and objectives, and increasing the Foundation's visibility and impact.
- Setup a full-scale state-wide program to drive K-12 learning outcomes, in Tamil Nadu, working with senior bureaucrats to institutionalise and scale multiple projects. This resulted in various learning solutions reaching over 36 lakh students.
- Led programs and workshops for Costa Rice and Peru countries with senior economists at the World Bank, to enable large-scale learning solutions through Sunbird adoption.
Education
Bachelor of Engineering - Computer Science
Vishveshwarya Technical University
Bengaluru01-2013
Skills
- Strategic Planning & Execution
- Cross-functional collaboration
- CXO Communication & Relationship building
- Building leverage without authority
- Team Leadership & Development
- Vendor & Partner Management
- Process Optimization
- Change Management
Timeline
Business Lead | Program Management
Tekdi Technologies Pvt Ltd
06.2024 - Current
Founder's Office | Chief of Staff | Business Ops
Enmasse World
09.2023 - 04.2024
Chief of Staff | Program Management | GTM
foundit
03.2022 - 08.2023
Solution Implementation | Program Management
EkStep Foundation
02.2015 - 03.2022
Campaign Manager
FourthLion Technologies
10.2013 - 02.2025
Bachelor of Engineering - Computer Science
Vishveshwarya Technical University
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