Monicca agarwaal
Noida
Summary
Focused managing director promoting several years of expertise successfully working for organizations in the field market. Highly knowledgeable in planning and implementing budgets, strategic initiatives and employee training programs. Known for exemplary team-building and project oversight skills. Gifted at working with all sorts of personalities.
Overview
24
24
years of professional experience
Work History
Chief Managing Director
Marushika Technology and Dhruven
Noida
06.2015 - Current
- Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
- Developed budgeting models used in forecasting future revenues and expenditures.
- Developed action plans to ensure that all organizational objectives are met in a timely manner.
- Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
- Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
- Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
- Reviewed reports from departments to identify areas of improvement in operational efficiency.
- Analyzed industry trends to identify opportunities for expanding market share.
- Created strategies for increasing revenue streams by leveraging existing customer relationships.
- Provided guidance to team members on project management principles and best practices.
- Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
- Implemented successful business strategies to increase revenue and target new markets.
Consultant
Emergent Ventures India
Gurgaon
03.2014 - 06.2015
- Analyzed market trends to identify new business opportunities.
- Drafted proposals outlining terms of engagement for prospective clients.
- Worked closely with senior management team on developing long-term strategies for business growth.
- Conducted market surveys to understand consumer behavior and preferences when it comes to product and service offerings.
- Developed effective communication channels between customers and internal teams by incorporating best practices in customer service management.
- Identified strategic partners who can help expand reach into new markets or develop innovative solutions.
- Maintained records of all client interactions including meetings, calls, emails, for future reference.
- Established network connections with key decision makers within target organizations to facilitate successful deals closure.
- Negotiated contracts between clients and vendors ensuring mutual benefit of both parties involved.
- Developed and implemented comprehensive strategies for business development, growth, and expansion.
- Created reports on progress made towards achieving organizational objectives related to sales targets.
- Assisted in creating pricing plans that maximize profitability while meeting customer needs.
- Prepared presentations to demonstrate value proposition of services offered by the organization.
- Created and improved business pipeline using cold and warm techniques.
- Conducted strengths, weakness, opportunities and threats (SWOT) analyses to develop strategic plans for corporate level and business units.
- Led valuation, due diligence and contracting as part of acquisition process.
Director of Operations
Conflux
02.2008 - 03.2012
- Conducted phone interviews with applicants to assess their qualifications.
- Identifying process inefficiencies or bottlenecks and developing solutions to improve them.
- Performing root cause analysis of any problems encountered in operations.
- Actively participating in planning sessions for new projects or initiatives.
- Collaborating with other departments such as IT, HR, Sales and Marketing to ensure smooth cross-functional operations.
- Overseeing the implementation of new systems or technologies that increase efficiency or reduce costs.
- Resolving escalated issues involving customers, vendors or employees.
- Developing policies and procedures that promote a safe working environment.
- Creating reports on operational activities, performance metrics and customer feedback.
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored industry trends and advancements in order to inform customers of new technologies available.
- Conducted site visits to assess properties for suitability of solar panel installation.
- Assisted in designing, installing, and maintaining residential and commercial solar systems.
- Provided ongoing support after installation was complete, including troubleshooting any issues that may arise during use.
- Performed quality assurance tests prior to releasing finished systems into service.
- Collaborated with electricians, contractors, and other professionals on installation projects.
- Attended trade shows and conferences to stay abreast of current industry trends.
Head of Business Development Government
e-Roads Technology
08.2005 - 01.2008
- Organized meetings between senior management and prospective customers.
- Maintained a database of existing customers and prospective leads.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Developed and implemented strategies to increase sales and market share.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Conducted market research and analysis to identify new business opportunities.
- Attended pre-tender meetings as necessary, providing input on project scope and timeline.
- Monitored progress against bid timelines, providing regular updates on status reports as required.
- Reviewed customer requirements and prepared cost estimates based on this information.
- Provided guidance on post-submission negotiations between customers and suppliers.
- Drafted tender submissions in accordance with customer requirements, including responding to requests for information.
- Negotiated terms and conditions of contracts with suppliers, vendors and subcontractors.
- Ensured that all submitted documents are compliant with legal regulations and company policies.
- Maintained up-to-date records of all tenders received by the organization.
Head Operations India
Credence e Services
Gurgaon
05.2002 - 06.2005
- Managed applicant tracking systems for tracking progress throughout the recruitment process.
- Developed and implemented recruiting strategies to attract qualified candidates for BPO positions.
- Actively participating in planning sessions for new projects or initiatives.
- Resolving escalated issues involving customers, vendors or employees.
- Monitoring customer satisfaction levels and taking corrective action when needed.
- Designing processes that maximize safety while minimizing cost.
- Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
- Conducting regular meetings with team members to discuss progress and identify areas for improvement.
- Performing root cause analysis of any problems encountered in operations.
- Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures.
- Analyzed company's expenditures and developed financial models.
- Worked closely with human resources to support employee management and organizational planning.
- Assessed company operations for compliance with safety standards.
National Coordinator
PACE - Hindustan Times
04.2000 - 05.2002
- Performed outreach activities such as attending community forums or participating in webinars.
- Ensured accuracy of financial records associated with projects by verifying invoices against budget allocations prior to submission for payment processing.
- Managed communications between all stakeholders including staff members, sponsors, partners, vendors, and other external organizations.
- Coordinated logistics for large-scale events such as conferences or workshops across multiple states.
- Facilitated collaboration among teams to ensure alignment of priorities across departments.
- Identified potential funding sources for upcoming initiatives based on industry trends.
- Prepared reports summarizing progress made towards achieving set goals within designated timelines.
- Drafted program materials such as grants proposals or informational brochures for distribution at events or in mailings.
- Developed and implemented a national strategy for coordinating and managing activities related to the organization's mission.
Education
LLB - Law
CCU
Noida07-2014
MBA - Business Administration
Belford University
USA02-2008
Bachelor of Arts - Economics And Political Science
Delhi University
04-1999
Skills
- Sales Leadership
- Mentoring and training
- Recruitment Strategies
- Negotiation
- Stock control
- Team Collaboration
Affiliations
- Part of NGO working for women.
- keep engaging in activities in slums.
- participate in Fact Findings, create reports to be submited to different Govt. departments like on Sex Workers, Transgenders etc
Timeline
Chief Managing Director
Marushika Technology and Dhruven
06.2015 - Current
Consultant
Emergent Ventures India
03.2014 - 06.2015
Director of Operations
Conflux
02.2008 - 03.2012
Head of Business Development Government
e-Roads Technology
08.2005 - 01.2008
Head Operations India
Credence e Services
05.2002 - 06.2005
National Coordinator
PACE - Hindustan Times
04.2000 - 05.2002
LLB - Law
CCU
MBA - Business Administration
Belford University
Bachelor of Arts - Economics And Political Science
Delhi University
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