Monika Batish
Patiala
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Front Office Manager
Indica Global Services LLP.
02.2019 - Current
- Interacted with customers by phone, email, or in-person to provide information
- Acted as point of contact for vendor collaboration for contracted services
- Drafted employee work schedules to fill coverage gaps
- Provided clerical support, addressing routine, and special requirements
- Completed monthly and quarterly reports for senior management
- Created training modules in partnership with HR for new hires
- Ensures that the workplace remains clean and tidy
- Integrates and trains employees, providing support for skills development
- Establish and maintain open, collaborative relationships with the associates and ensures they do the same within the team.
BRANCH MANAGER
Indo European Eduational Services Pvt Ltd.
03.2018 - 01.2019
- Ensuring that the clients are adequately assisted in the following in cases of doubts: Managing the counseling and follow-up activities
- Ensuring excellent customer services for Students and parents
- Strong leadership and positive people skills with the ability to lead by example
- Fair and professional way of working with staff with good working envoirment
- Ensuring that new staff receives proper induction and training
- Ensure a record of the clients who have attended the counselling sessions is maintained in the branch
- Ensure additional requirements of Skill Assessment/ State Nomination Authorities are well explained to clients in time and ensure compliance
- Ensure clients are kept updated on changes in time plan of progress of application keeping in view the ongoing trends.
TUTOR
Self Employed
09.2001 - 03.2018
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Recording information about students or groups of students and making notes about their lesson plans and progress
- Keeping the classroom or other area where they teach neat and organized
- Providing school supplies like pencils to students.
SENIOR FACULTY MEMBER
Crown Computer Centre
04.1998 - 09.2001
- Greet clients and visitors with a positive, helpful attitude
- Assisting clients in finding their way around the office
- Sorting and distributing mail
- Peforms regular software backups
- Changes toner in printers, adds paper and otherwise ensures proper functioning of all printers in the lab.
Education
Bachelor of Arts: Humanities -
HIMACHAL PARDESH UNIVERSITY
05.2000
Skills
- Documentation and control
- Relationship building
- Office administration
- Excellent multi-tasking ability
Timeline
Front Office Manager
Indica Global Services LLP.
02.2019 - Current
BRANCH MANAGER
Indo European Eduational Services Pvt Ltd.
03.2018 - 01.2019
TUTOR
Self Employed
09.2001 - 03.2018
SENIOR FACULTY MEMBER
Crown Computer Centre
04.1998 - 09.2001
Bachelor of Arts: Humanities -
HIMACHAL PARDESH UNIVERSITY
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