MONIKA CHAUHAN
Ghaziabad
Summary
Results-driven accounting professional with 8+ years of experience managing cross-functional teams and delivering strategic financial solutions across US, UAE, and Canadian markets. Proven expertise in team leadership, process optimization, and global client management. Adept at utilizing advanced ERP systems and project management tools to ensure operational excellence. Passionate about leading teams and driving organizational success through strategic planning and leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader- Quickbooks Online
KMK Ventures
01.2025 - Current
- Certified QuickBooks Online Advanced ProAdvisor with hands-on experience in Level 2 setup and optimization
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Expert in setting up and customizing QuickBooks Online (QBO) to meet diverse business needs and workflows
- Helping customers in preparing insightful financial reports, including profit & loss, balance sheets, and cash flow analysis to support strategic decision-making
- Support tax preparation by organizing financial data, reconciling accounts, and assisting with necessary documentation (as per local compliance)
- Provide 1-on-1 QBO coaching sessions. Partner with local communities, small business groups, or incubators to run training sessions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
MANAGER- PROJECT
Fincirc Consulting India Pvt Ltd
07.2024 - 01.2025
- Leading a team for UAE-based projects, ensuring timely deliverables and quality standards.
- Resolved operational challenges by proactively identifying and addressing critical issues.
- Managed cross-functional team dynamics to streamline workflows and achieve goals.
- Delivered quarterly and monthly financial reports with 100% accuracy for management review.
- Ensured adherence to SLAs by maintaining a 95% on-time delivery rate for monthly financial reports and reconciliations.
- Maintained consistent communication with clients to ensure alignment with SLA expectations and updated scopes as needed.
- Conducted regular performance evaluations of team members, providing constructive feedback aimed at improving individual capabilities.
- Mentored and coached team members, promoting professional growth and skill development.
- Resolved conflicts within the team through mediation efforts, fostering a productive work environment.
- Supported VAT Team for VAT filings.
ACCOUNTANT
OneSky Offshore Pvt Ltd
08.2023 - 06.2024
- Supported multiple clients across US markets, ensuring accurate financial reporting.
- Managed full cycle accounting process, including accounts payable, accounts receivable, and payroll.
- Prepared US Sales Tax and filed it.
- Preparation of Adjustment entries and maintaining depreciation, Loans, Prepayment schedules.
- Facilitated efficient review of books with intercompany settlements and variance analysis.
- Defined and implemented SLA parameters for accounting deliverables, including timelines, accuracy and compliance standards.
ASSISTANT MANAGER
Genpact India
05.2021 - 07.2022
- Led the virtual transition of intercompany accounting activities across North America, ensuring a 100% process success rate without disruptions.
- Delivered accurate and comprehensive quarterly and monthly financial reports, facilitating data driven decision for senior management.
- Analyzed and reconciled complex financial statements, ensuring compliance with GAAP Standards.
- Partnered with external auditors during the annual audit process, reducing discrepancies by 15%.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Spearheaded a process improvement initiative that streamlined reporting timelines by 10%.
- Coordinated with the treasury department to ensure timely hedging of foreign currencies, mitigating exposure to exchange rate.
- Managed month-end activities, including cash and bank transfers, ensuring seamless reconciliation of accounts across multiple currencies.
ACCOUNTS ASSOCIATE
Optimus Information Inc
02.2019 - 03.2021
- Enhanced financial operations by preparing accurate GAAP-based financial statements.
- Collaborated with external auditors, ensuring compliance and timely documentation.
- Supported Internal Audits by providing SLA performance documentation and adherence evidence.
- Maintained consistent communication with clients to ensure alignment with SLA expectations and updated scopes as needed.
- Monitored Key Performance Indicators (KPI) to measure SLA compliance and reported deviations to stakeholders.
- Prepared and analyzed financial statements, including income statements, balance sheets, and cash flow statements for management review.
- Oversaw month-end and year-end closing processes, ensuring all financial records were complete and compliant with GAAP/IFRS Standards.
- Prepared GST and PST returns quarterly.
TEAM LEAD
Ebix Software India Pvt Ltd
02.2018 - 02.2019
- Handled Order to Cash process.
- Supervised a team handling invoice processing and payment reconciliations.
- Verification of daily payments via wires, ACH, checks and cards.
- Customer Management.
- Coordinated with operations Team and E-mailing regarding client payments.
- Achieved a 20% improvement in on-time deliverables through effective process management.
ACCOUNTS EXECUTIVE
GATP Solutions
07.2016 - 02.2018
- Handled end-to-end accounting processes, including AP, AR, and payroll management.
- Performed Inventory Reconciliations.
- Ensured accurate and timely recording of financial transactions, from invoice generation to payment reconciliation.
- Implemented and documented Standard operating procedures (SOPs) for streamlined accounting operations.
- Prepared MIS reports on monthly basis.
- Increased client satisfaction by effectively managing accounts receivable and payable processes.
- Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
- Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
- Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
Education
Post Graduate Diploma Executive - Finance
IMT CDL
Ghaziabad, Uttar Pradesh12.2023
Senior Secondary & High School -
K.V. No. 2, Hindan
Bachelor of Commerce -
University of Delhi
12.2016
Skills
- Conflict resolution
- Project coordination
- Bandwidth Management
- Financial reporting
- Problem-solving
- Communication
- Adaptability
- Time management
Accomplishments
- Successfully led the virtual transition of intercompany accounting for North America, achieving a 100% process success rate.
- Implemented process improvements that increased efficiency by 20% in multiple roles.
- Documented SOPs from scratch and provided trainings to remove learning gaps.
- Recognized for exceptional team management and delivering projects ahead of deadlines.
Technical Skills
GAAP compliance, Financial reporting, Intercompany reconciliations, Payroll management, Xero, QuickBooks, Dynamics 365, Sage, Advanced Excel, Click Up, Asana, Zoho Expense, Expensify, Bill.com, Coupa,
Certification
Quickbooks Advanced Certified
Timeline
Team Leader- Quickbooks Online
KMK Ventures
01.2025 - Current
MANAGER- PROJECT
Fincirc Consulting India Pvt Ltd
07.2024 - 01.2025
ACCOUNTANT
OneSky Offshore Pvt Ltd
08.2023 - 06.2024
ASSISTANT MANAGER
Genpact India
05.2021 - 07.2022
ACCOUNTS ASSOCIATE
Optimus Information Inc
02.2019 - 03.2021
TEAM LEAD
Ebix Software India Pvt Ltd
02.2018 - 02.2019
ACCOUNTS EXECUTIVE
GATP Solutions
07.2016 - 02.2018
Senior Secondary & High School -
K.V. No. 2, Hindan
Bachelor of Commerce -
University of Delhi
Post Graduate Diploma Executive - Finance
IMT CDL
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