Monika K Dhakate
Assistant Sales Manager
Ahmedabad
Summary
To build a career with a Leading Corporate consisting of committed and dedicated people, which will help me realize my potential, advance my skills, and grow further and further. I would like to play a key role in the progress of the hotel and the team I work with.
Proactive Assistant Sales Manager dedicated to handling various tasks with skill and poise. Committed to building talented and successful sales teams through dynamic communication and positive reinforcement.
Overview
14
14
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Assistant Manager - Sales
WelcomHotel Ahmedabad
07.2025 - Current
- Implemented cross-selling techniques that effectively promoted additional products or services based on customer needs, increasing overall transaction value.
- Resolved escalated customer complaints quickly and professionally, maintaining high levels of customer satisfaction while protecting company interests.
- Developed strong relationships with key clients by providing exceptional service and support, leading to repeat business and referrals.
- Created a positive work environment by fostering open communication and teamwork among staff members, leading to improved morale and job satisfaction.
- Facilitated business by implementing practical networking techniques.
Assistant Manager Sales
Fortune Park Hotels
11.2023 - 06.2025
- Currently working with Regional Sales Office of Fortune Park Hotels since Nov 2023 to till date as an Assistant Manager Sales.
- Consistently exceeded individual sales targets by employing persuasive communication skills and expert product knowledge when interacting with customers.
- Analyzed sales data to identify areas for improvement, implementing targeted strategies that led to increased performance across all metrics.
- Increased sales revenue by implementing strategic marketing plans and analyzing consumer trends.
- Maintained thorough knowledge of industry trends and competitor activity in order to inform strategic decision-making processes within the organization.
Assistant Sales Manager
Transstadial (Eka club)
06.2023 - 08.2023
- Worked with Transstadial (Eka club) from June 2023 to Aug 2023 till date as an Assistant Sales Manager.
- Assisted sales team with completing customer transactions and managing issues.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Generated sales report to help upper management make effective decisions and sales plans.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Assistant Manager - Sales
Fortune Landmark Ahmedabad
12.2021 - 06.2023
- Worked with Fortune landmark Ahmedabad as an Assistant Sales Manager from December 2021 to June 2023.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
Assistant Manager - Sales
RE:GEN: TA Inn Ranip Hotels Ahmedabad
12.2018 - 10.2020
- Worked with RE:GEN: TA Inn Ranip Hotels Ahmedabad as a Assistant Sales Manager December 2018 to October 2020.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Developed and implemented innovative sales strategies, capturing new customer segments.
Assistant Manager Sales
Lemon Tree Hotels Ahmedabad
08.2017 - 12.2018
- Worked with Lemon Tree Hotels Ahmedabad from August 2017 to December 2018 as a Assistant Manager Sales.
Banquet sales Executive
Lemon Tree Premier; The Atrium Ahmedabad
12.2015 - 07.2017
- Worked with Lemon Tree Premier; The Atrium Ahmedabad’ as a Banquet sales Executive from December 2015 to July 2017.
Sales Executive
CAMA Hotel Ahmedabad
07.2015 - 12.2015
- Worked with CAMA Hotel Ahmedabad’ as a Sales Executive from July 2015 to December 2015.
Banquet sales coordinator
RE:GEN: TA by Royal Orchid Hotels Ahmedabad
08.2013 - 07.2015
- Worked with RE:GEN: TA by Royal Orchid Hotels Ahmedabad as a Banquet sales coordinator from August 2013 to July 2015.
- Contributed to revenue growth through upselling services such as audiovisual equipment rentals or upgraded catering packages during the sales process.
- Coordinated off-site events, liaising with vendors and venues to ensure seamless execution of client expectations.
- Improved operational efficiency by streamlining document management processes, including contracts, invoices, proposals, and event orders.
GRE
Shree Balaji Agora Mall
04.2012 - 06.2013
- Worked with Shree Balaji Agora Mall(Gandhinagar, and Gujarat) as a GRE from April 2012 to June 2013.
Hostess
Hotel TGB
10.2011 - 04.2012
- Worked with Hotel TGB as a Hostess from October 2011 to April 2012.
Education
Hospitality Management -
Rai-Foundation
HSC -
Gujarat Higher Secondary Education Board
AhmedabadSSC -
Gujarat Secondary Education Board
AhmedabadSkills
Knowledge of Computers
Knowledge of IDS
Client needs assessments
Client acquisition
Sales pipeline management
Territory management
Data reporting
Sales reporting
New account development
Certification
06 Month Training from Hotel Fortune Landmark Ahmedabad.
Timeline
Assistant Manager - Sales
WelcomHotel Ahmedabad
07.2025 - Current
Assistant Manager Sales
Fortune Park Hotels
11.2023 - 06.2025
Assistant Sales Manager
Transstadial (Eka club)
06.2023 - 08.2023
Assistant Manager - Sales
Fortune Landmark Ahmedabad
12.2021 - 06.2023
Assistant Manager - Sales
RE:GEN: TA Inn Ranip Hotels Ahmedabad
12.2018 - 10.2020
Assistant Manager Sales
Lemon Tree Hotels Ahmedabad
08.2017 - 12.2018
Banquet sales Executive
Lemon Tree Premier; The Atrium Ahmedabad
12.2015 - 07.2017
Sales Executive
CAMA Hotel Ahmedabad
07.2015 - 12.2015
Banquet sales coordinator
RE:GEN: TA by Royal Orchid Hotels Ahmedabad
08.2013 - 07.2015
GRE
Shree Balaji Agora Mall
04.2012 - 06.2013
Hostess
Hotel TGB
10.2011 - 04.2012
Hospitality Management -
Rai-Foundation
HSC -
Gujarat Higher Secondary Education Board
SSC -
Gujarat Secondary Education Board
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