Monika Lalla
Salaried
Mumbai,MH
Summary
Dedicated Senior Manager with 16 years of exceptional management performance. Offering strong administrative and cross-functional collaboration skills to provide teams with support and guidance to surpass expectations. Well-versed in operations management, Cloud business , CPaaS solutions. Customer Oriented team player with expertise generation optimal satisfaction levels while building profits and client generations
Overview
6
6
years of post-secondary education
22
22
years of professional experience
Work History
Senior Manager - Enterprise Sales
Winnovature India Pvt Ltd
Mumbai, Maharashtra
03.2021 - Current
- Generating new business opportunities through our various communication platforms (marketing cross channel communication platform and AI driven products)
- Develop sales pitch strategies that optimize the market potential
- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs with the company's products
- Leverage expertise in technology solutions, products, industry to create compelling value propositions that addresses client requirement
- Engage with technology decision makers and influencers within client organizations to drive alignment and consensus on sales solutions
- Emphasize value propositions through product demonstrations and proof of concepts
- Manage Sales pipeline, ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline
Senior Manager
IN10 Media Pvt Ltd
Mumbai, Maharashtra
02.2020 - Current
- Developed go-to-market strategy for the Pan India by creating new and leveraging existing partnerships with Telecom Operators, Smart T V's, ISPs, E commerce etc.
- Connected to 40 TV brands and closed 5 brands , connected to 30 ISPs and 6 closure in just 3 months Negotiated and managed structured commercial arrangements viable & lucrative for both the parties.
- Formulate the annual business targets for different markets by working on revenue v/s cost simulation models, business cases, etc.
- Worked closely with product teams to ensure seamless integration & launch of the EPIC ON APP with the partner platform with customer centric user flows.
- Co-ordinate with marketing team for execution of subscription driven digital marketing campaign basis the content consumption analysis for a specific market and platform.
- Content Promotion planning in various methods online and offline to increase subscription revenue.
Senior Manager
Shemaroo Entertainment Ltd
Mumbai, Maharashtra
06.2016 - 12.2019
- Responsible for growth of streaming services on Vodafone play , Vodafone Live and other platforms.
- New partnership Alliance with Gaana Bytedance , Hungama, Dainik Bhaskar, India Today, Venus, Smart TV brands , Macmerise etc.
- On-boarding partners for running campaigns for Vodafone services on SEO , CPC,.
- Revenues Enhancement & New Product Development in Value Added Services, by identifying needs for different business verticals.
- Product enhancement to make it more user friendly.
- Building relationships with the operator to ensure recurring revenue from VAS products.
- Assessment of operator content requirements and proposing the relevant content to accomplish revenue goals.
- Motivating and supporting internal team to achieve operator's goal and comply with the specific promotion requirement.
- Product follow-up and testing the promotion link made for operator.
- Coordinating with graphic and technical teams to maintain promotion schedules.
- Resolving project scheduling and product issues in a timely manner.
VAS Manager
Snovabits PVT LTD - ADPAY
Mumbai, Maharashtra
02.2013 - 06.2019
- Direct integration with Telco's for payment gateway for D2C Products & services.
- Hunting new merchants having varied content in entertainment, games or different genre.
- Co-ordination with Telco and technical team for integration work.
- Sales & account management responsibilities for named accounts in India.
- Process formulation of Merchant on boarding for billing Service.
- Formulated process for internal invoice process to have timely payments.Target to get new Merchants on board with new content in different verticals in mobile payment platform.
- Working exclusively with brands, conceptualizing the ideas and placing them with Telco's market research in Telecom Industry and placing our products in the market.
- Increased revenue by in depth consumer analysis.
Assistant Manager
Loop Mobile India Pvt. Ltd
Mumbai, Maharashtra
11.2012 - 02.2013
- Preparing Monthly strategies for payment collection with management.
- Submitting daily report to the Senior/Management.
- Reconciliation of Issue based accounts.
- Managing outsource agency for payment from large corporate to achieve monthly revenue Targets.
Senior Executive
Loop Mobile India Pvt Ltd
Mumbai, Maharashtra
01.2006 - 01.2011
- Oversaw all sales, marketing and distribution operations across corporate accounts.
- Managing customer queries on call, email or Social Media.
- Identifying and assessing customer needs to achieve satisfaction.
- Building sustainable relationships and trust with customer accounts through open and interactive communication.
- Educating customers regarding features of the product.
- Take regular feedback from the customers.
- Handling returns and complaints smoothly.
- Be well-versed with the products and new updates.
Executive and Audit In-charge
Loop Mobile Pvt Ltd
Mumbai, Maharashtra
02.2001 - 03.2006
- Provide management leadership to the Sales Audit and Bankcard teams to ensure all activities are performed in a timely manner and in full compliance with TRAI Guidelines.
- Day-to-day responsibility for oversight of the offshore Sales Audit team in the daily audit and reconciliation of Sales / Revenue transactions on a daily basis.
Education
High School Diploma -
St Mary S High School
06.1995 - 06.1995
Bachelor of Commerce - undefined
Acoounts
University Of Mumbai
04.1996 - 05.1999
MBA - Marketing
Wellingkar Institute
04.2009 - 06.2012
Skills
Sales Strategies
undefinedTimeline
Senior Manager - Enterprise Sales
Winnovature India Pvt Ltd
03.2021 - Current
Senior Manager
IN10 Media Pvt Ltd
02.2020 - Current
Senior Manager
Shemaroo Entertainment Ltd
06.2016 - 12.2019
VAS Manager
Snovabits PVT LTD - ADPAY
02.2013 - 06.2019
Assistant Manager
Loop Mobile India Pvt. Ltd
11.2012 - 02.2013
MBA - Marketing
Wellingkar Institute
04.2009 - 06.2012
Senior Executive
Loop Mobile India Pvt Ltd
01.2006 - 01.2011
Executive and Audit In-charge
Loop Mobile Pvt Ltd
02.2001 - 03.2006
Bachelor of Commerce - undefined
Acoounts
University Of Mumbai
04.1996 - 05.1999
High School Diploma -
St Mary S High School
06.1995 - 06.1995
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