MONIKA NEGI

Overall, 17.5 years of experience in Aviation with 10 years as a crew in Domestic & International sectors, and 7.5 years in Cabin Crew Service Training Department. Trained crew on B-737, B-777, B787, A320, A321, A330 & A350. Demonstrated exceptional customer service due to hard work, discipline, acumen, and thorough professionalism. Offer excellent communication skills, public relations talent, and the ability to provide excellent customer support. Personable and outgoing, comfortable communicating with people from diverse backgrounds, occupations, and culture. Analytical self-starter with excellent problem-solving skills and a strong orientation in ensuring customer service and thrive on challenges and quickly adapt to new environments and responsibilities. Good leadership skills and leading from the front and a good team player.

• Trained former Jet Airways crew in minimum number of Training days
• Being a part of international launch flight to Singapore including Training crew on SOPs
• LMS e-learning modules for Trainee and online Cabin Crew
• Digitization of personal record data for Trainee Crew
• Service design in Jet Airways 2.0
• Service Design and standards - Streamline & Designing Int & Dom services with launch of new products in Air India & Introduced Premium Economy Services
• A350 Launch Project with Crew Training on DOM & INT Ops
• Certification on 2 days Training workshop on Effective Communication in Singapore Airlines Training Academy
• Leadership & Process Training for Air India’s First Batch of Cabin Executive & Cabin Managers
• Premium Cabins TTT conducted for AI Cabin Service Trainers

• Passport Number: X7521951
• Date of Birth: 05/10/83
• Marital Status: Single