Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monika Pathak

Monika Pathak

Business Analyst
New Delhi,DL

Summary

With a Master's in Biotechnology and 7 years of experience as a Business Analyst at Cognizant, I specialize in delivering data migration and PLM solutions for biotechnology and pharmaceutical clients. I bring expertise in managing projects involving Smartsheet, Power Platform, Salesforce, Oracle, and Optiva, along with proficiency in stakeholder management, cross-functional coordination, Change Management, Agile, and waterfall methodologies. Previously, at Reckitt, I served as a PLM Super User and Data Remediation Officer, supporting the deployment of new PLM software, ensuring data accuracy, and collaborating with diverse functions. My background uniquely equips me to drive success in life sciences and consumer health industries.

Overview

7
7
years of professional experience

Work History

Business Analyst (Lifesciences and Healthcare Domain)

Cognizant
New Delhi
05.2022 - Current
  • Data Migration Projects: Led end-to-end data migration initiatives, including Veeva CRM, Oracle to Salesforce migration, SharePoint to Smartsheet migration, and data archival projects, ensuring accuracy, compliance, and business continuity.
  • Client Collaboration & Onboarding: Partnered with clients to understand business needs, provided insights for migration strategies, and ensured alignment with stakeholder goals. Developed strong relationships to address customer challenges and support smooth onboarding.
  • Agile Documentation & Requirement Gathering: Conducted detailed requirement sessions, captured business-critical details, and created user stories, epics, and process diagrams using JIRA and Confluence. Ensured requirements were traceable and testable.
  • Cross-functional Collaboration: Worked closely with engineering, solution architects, and product teams to translate business needs into technical specifications while ensuring compliance with data privacy standards (GDPR, HIPAA).
  • Project Management: Oversaw migration progress, prepared risk assessments, managed release checklists, and facilitated workshops. Authored project documentation, including BRDs, FRDs, test cases, and release notes.
  • Technical Expertise: Designed and executed SQL & SOQL queries, prepared data mapping and transformation documents, and supported data validation and reconciliation between legacy and target systems.
  • Oversight and Reporting: Monitored dashboards, managed migration-related reports, and tracked user stories in JIRA and ALM. Defined and elaborated integration and migration-specific test cases, ensuring quality assurance and audit compliance.

Product Integrity Review Consultant

Reckitt Benckiser
10.2018 - 04.2022
  • Data Readiness & Migration Support: Assisted global deployment sites with specification and parameter mapping activities to migrate PLM-aligned specifications into the Optiva PLM system. Ensured the accuracy and completeness of data related to raw materials, vendor chains, and manufacturing sites.
  • Requirement Gathering and Documentation: Collected and validated business requirements for data remediation and PLM deployment. Authored SOPs, technical documents, and change management documentation to support system transitions.
  • Cross-functional Collaboration: Partnered with R&D, Regulatory, Supply, Quality, Safety, and Manufacturing teams to resolve data issues, align specifications, and ensure compliance with GMP, GDPR, and product safety standards.
  • Project & Change Management: Maintained project plans, tracked migration progress, and communicated status to stakeholders. Conducted training sessions, workshops, and supported organizational change management during system rollouts.
  • Data Analysis & Reporting: Extracted and analyzed ERP, TDS, and Power BI datasets to validate product and vendor information. Cleaned and standardized vendor data within MDG-S, reducing duplicates, and ensuring global consistency.
  • Compliance & Quality Assurance: Ensured product and raw material data aligned with regulatory classifications, directives, and audit requirements. Supported testing, data validation, and remediation activities across multiple systems.

Education

MS/M.Sc(Science) -

Jamia Hamdard University
Delhi
01.2017

B.Sc -

ITM University
Gwalior
01.2015

Skills

  • Business analysis, requirement gathering, data migration, data mapping, data validation, data archival
  • Agile and Waterfall methodologies, SDLC, JIRA, Confluence
  • SQL, SOQL, Power BI, SharePoint, Smartsheet, Salesforce, Oracle, Optiva
  • Project management, risk management, compliance (GDPR, HIPAA, GMP)
  • Stakeholder management, cross-functional collaboration, client engagement

Languages

  • English
  • Hindi

Timeline

Business Analyst (Lifesciences and Healthcare Domain)

Cognizant
05.2022 - Current

Product Integrity Review Consultant

Reckitt Benckiser
10.2018 - 04.2022

MS/M.Sc(Science) -

Jamia Hamdard University

B.Sc -

ITM University

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Monika PathakBusiness Analyst