Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Monika Pattanaik

Monika Pattanaik

Account Executive
Pune

Summary

Dynamic and results-driven Account Executive with a strong passion for fostering relationships and delivering high-quality products. Proven expertise in building rapport with clients, developing impactful sales campaigns, and leading teams of account managers to exceed targets. Highly organized and motivated, with a solid foundation in financial analysis, customer service, and problem-solving. Adept at collaborating across departments to align efforts with strategic objectives, ready to contribute to an ambitious team in a new location.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Account Executive

Plooto
07.2024 - Current
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Part of the Founding Account Executive team
  • Quota Attainment - Q2 - 120%

Account Manager - APAC

Gan.ai
06.2023 - 07.2024
  • Assisting businesses in APAC with end to end sales cycle.
  • Deals including both Inbound + Outbound.
  • Pipeline generation per quarter.
  • Working on customer retention strategies.
  • Trained a BDR after setting new processes and helped her over achieve her targets.
  • Setting up the BDR process by implementing best practices and replicating previous formulas
  • Q4- 2023 attainment - 125%
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Interim Team Lead SDR - APAC

6sense
04.2022 - 06.2023
  • Reached out to inbound leads and booked meetings with potential prospects. Maintained a conversion percentage of 81% from MQLs to meetings booked.
  • Managed and trained a team of 4 SDRs in the APAC and ROW region.
  • KPI: Pipeline generated and number of opportunities created by the team members
  • Achieved and overachieved targets in all quarters. 155% of Meeting target achieved and 131% of opportunities target achieved.
  • Added $3.8 million worth of pipeline from opportunities created in the span of 9 months.

Business Development Associate

Zycus
04.2021 - 04.2022
  • Responsible for lead generation, lead qualification, inbound and outbound prospecting, account management, discovery calls and pipeline development.
  • Establishing cross-connects with various C-Level executives
  • Performed qualitative research on target accounts using ERP- SAP or Oracle where procurement transformation projects/ active opportunities are taking place in the APAC Market.
  • Average Quota attainment - 95%

Cabin Crew

Go First Airlines
01.2019 - 02.2021
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.

Customer sales Representative

Firstcry.com
08.2016 - 09.2016
  • Assisted call-in customers with questions and orders.
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.

Education

Bachelors of commerce - Business Administration

St. Mira's College For Girls
Pune, India
05.2001 -

Skills

Cold calling expertise

Accomplishments

  • Top performer in my team and received the best sales rep at firstcry.com among a 45 members team.
  • First Account Executive at Plooto, awarded as the best performer consistently for Q1, Q2 and Q3.
  • Received Customer Satisfaction and Appreciation certificates from Go Airlines.
  • Awarded for pipeline generation and opportunity conversion for JFM quarter 2022 - Zycus
  • Consistently winning the best performer at Slintel(a 6sense company) every month for 13 months
  • Winning the highest spiff along with being recognised by the Director of Sales Globally.
  • Winner of Outplay’s 30u30 SDRs for 2023.

Timeline

Account Executive

Plooto
07.2024 - Current

Account Manager - APAC

Gan.ai
06.2023 - 07.2024

Interim Team Lead SDR - APAC

6sense
04.2022 - 06.2023

Business Development Associate

Zycus
04.2021 - 04.2022

Cabin Crew

Go First Airlines
01.2019 - 02.2021

Customer sales Representative

Firstcry.com
08.2016 - 09.2016

Bachelors of commerce - Business Administration

St. Mira's College For Girls
05.2001 -

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Monika PattanaikAccount Executive