Monika Pattanaik
Account Executive
Pune
Summary
Dynamic and results-driven Account Executive with a strong passion for fostering relationships and delivering high-quality products. Proven expertise in building rapport with clients, developing impactful sales campaigns, and leading teams of account managers to exceed targets. Highly organized and motivated, with a solid foundation in financial analysis, customer service, and problem-solving. Adept at collaborating across departments to align efforts with strategic objectives, ready to contribute to an ambitious team in a new location.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Account Executive
Plooto
Remote
07.2024 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Part of the Founding Account Executive team
- Quota Attainment - Q2 - 120%
Account Manager - APAC
Gan.ai
New Delhi, India (Remote)
06.2023 - 07.2024
- Assisting businesses in APAC with end to end sales cycle.
- Deals including both Inbound + Outbound.
- Pipeline generation per quarter.
- Working on customer retention strategies.
- Trained a BDR after setting new processes and helped her over achieve her targets.
- Setting up the BDR process by implementing best practices and replicating previous formulas
- Q4- 2023 attainment - 125%
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Interim Team Lead SDR - APAC
6sense
04.2022 - 06.2023
- Reached out to inbound leads and booked meetings with potential prospects. Maintained a conversion percentage of 81% from MQLs to meetings booked.
- Managed and trained a team of 4 SDRs in the APAC and ROW region.
- KPI: Pipeline generated and number of opportunities created by the team members
- Achieved and overachieved targets in all quarters. 155% of Meeting target achieved and 131% of opportunities target achieved.
- Added $3.8 million worth of pipeline from opportunities created in the span of 9 months.
Business Development Associate
Zycus
Mumbai, India (Remote)
04.2021 - 04.2022
- Responsible for lead generation, lead qualification, inbound and outbound prospecting, account management, discovery calls and pipeline development.
- Establishing cross-connects with various C-Level executives
- Performed qualitative research on target accounts using ERP- SAP or Oracle where procurement transformation projects/ active opportunities are taking place in the APAC Market.
- Average Quota attainment - 95%
Cabin Crew
Go First Airlines
New Delhi, India
01.2019 - 02.2021
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
Customer sales Representative
Firstcry.com
Pune, India
08.2016 - 09.2016
- Assisted call-in customers with questions and orders.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
Education
Bachelors of commerce - Business Administration
St. Mira's College For Girls
Pune, India 05.2001 -
Skills
Cold calling expertise
Experience with CRM and sales tools
Knowledge of effective sales strategies
Analytical problem-solving
Effective communication
Customer relationship management
Pipeline management
Forecast preparation
Accomplishments
- Top performer in my team and received the best sales rep at firstcry.com among a 45 members team.
- First Account Executive at Plooto, awarded as the best performer consistently for Q1, Q2 and Q3.
- Received Customer Satisfaction and Appreciation certificates from Go Airlines.
- Awarded for pipeline generation and opportunity conversion for JFM quarter 2022 - Zycus
- Consistently winning the best performer at Slintel(a 6sense company) every month for 13 months
- Winning the highest spiff along with being recognised by the Director of Sales Globally.
- Winner of Outplay’s 30u30 SDRs for 2023.
Timeline
Account Executive
Plooto
07.2024 - Current
Account Manager - APAC
Gan.ai
06.2023 - 07.2024
Interim Team Lead SDR - APAC
6sense
04.2022 - 06.2023
Business Development Associate
Zycus
04.2021 - 04.2022
Cabin Crew
Go First Airlines
01.2019 - 02.2021
Customer sales Representative
Firstcry.com
08.2016 - 09.2016
Bachelors of commerce - Business Administration
St. Mira's College For Girls
05.2001 -