Monika Ranganath
Bengaluru
Summary
Dynamic and results-driven Scrum Master with 7.4 years of experience driving Agile transformation, facilitating high-performing teams, and delivering complex software solutions. Skilled in Scrum, Kanban, and SAFe frameworks, with a strong track record of improving team velocity, eliminating impediments, and enabling predictable delivery. Adept at collaborating with cross-functional stakeholders, coaching teams on Agile best practices, and fostering a culture of continuous improvement and transparency.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Senior Software Engineer (Scrum Master)
CGI
Bengaluru
09.2023 - Current
- Aligned IAM solutions with audit and regulatory standards through collaboration with InfoSec, Architecture, and Compliance teams.
- Facilitated release planning for identity lifecycle management features to enhance onboarding and authentication processes.
- Supported agile delivery of portfolio management tools and client reporting systems for wealth management platforms.
- Coached teams in Scrum, Kanban, and SAFe practices to improve delivery consistency.
- Proactively identified and resolved impediments to maintain team velocity and optimize sprint outcomes.
- Fostered a culture of experimentation through data-driven retrospectives for continuous improvement.
- Mentored junior Scrum Masters on Agile principles to strengthen team capabilities.
- Implemented metrics and best practices tailored to banking workflows for improved sprint predictability.
- Helped teams consistently achieve 80–100% PI objective completion, increasing predictability across the ART.
- Improved sprint throughput by reducing carryover work through better backlog refinement and capacity planning.
- Enhanced team engagement and performance by applying data-driven insights from retrospectives and flow metrics.
- Collaborated closely with Business Analysts (BAs) to perform manual validations of features and workflows, gaining deep product knowledge and ensuring alignment between business requirements and technical implementation.
- Ensured compliance with governance, quality, and security standards while supporting the delivery of high-value features.
- Facilitated Agile teams within a SAFe environment, guiding them through Scrum ceremonies, Kanban flow, and Lean-Agile best practices to improve team performance and predictability.
- Supported PI Planning, ensuring teams were prepared with well-defined objectives, capacity plans, risks, and dependency mapping across ARTs.
- Collaborated with Release Train Engineers (RTEs) to manage cross-team dependencies, resolve impediments, and maintain alignment with ART-level goals.
Software Engineer (Scrum Master)
SLK Softwares
Bengaluru
08.2018 - 09.2023
- Collaborated with cross-functional teams to define software requirements and design specifications.
- Implemented Agile methodologies to streamline development processes and enhance team productivity.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Maintained comprehensive documentation for development processes and technical specifications.
- Facilitated stakeholder collaboration effectively to meet project needs.
- Coordinated between Product Owner and Development team to ensure timely, quality delivery.
- Delivered Agile projects in retail banking, payments, credit processing, and core banking modernization.
- Led teams implementing Identity and Access Management capabilities including SSO, MFA, and provisioning.
- Proactively controlled project budgets, schedules, and scopes to keep teams on-task.
- Coordinated with other Agile teams within the ART to manage dependencies, shared milestones, and integration points.
- Participated in the Scrum of Scrums to surface risks, dependencies, and blockers impacting PI commitments.
Education
Bachelor of Engineering
East West Institute Of TechnologySkills
- Identity and access management
- Agile coaching
- Scrum methodology
- Cross-team collaboration
- Release planning
- Identity lifecycle management
- Project management
- CMMi Bacsics
- Quality control tools
- Jira
- Confluence
- ITIL V4
- Shift left analysis
- Pycharm
Certification
Certified Scrum Master (CSM)
Websites
Timeline
Senior Software Engineer (Scrum Master)
CGI
09.2023 - Current
Software Engineer (Scrum Master)
SLK Softwares
08.2018 - 09.2023
Bachelor of Engineering