Monika Saini
Senior Insurance specialist
Summary
Highly experienced Insurance Specialist with 21 years of dedicated service in the banking industry. Proven track record of exceptional sales performance, consistently selling 2-3 Crore worth of insurance annually. Award-winning professional with a deep understanding of insurance products, outstanding customer relationship management skills, and a strategic approach to sales.
Overview
20
20
years of professional experience
Work History
Senior Insurance Specialist (Band 7)
Standard Chartered Bank
05.2018 - Current
- Consistently sold 2-3 Crore worth of insurance annually to a diverse customer base.
- Achieved top sales performer status for multiple consecutive years.
- Exceeded quarterly and annual sales targets, demonstrating exceptional product knowledge and customer engagement.
- Cultivated strong, long-term relationships with clients by understanding their needs and providing tailored insurance solutions.
- Maintained a high customer retention rate through exceptional post-sale support and service.
- Trained new hires on insurance products, sales techniques, and compliance requirements.
Insurance Specialist
Standard Chartered Bank
01.2011 - 04.2018
- Developed and implemented strategic sales plans to increase insurance penetration among bank customers.
- Collaborated with banking colleagues to identify cross-selling opportunities and maximize sales potential.
- Conducted market analysis to stay informed about industry trends and competitor activities, adjusting strategies accordingly.
- Conducted regular reviews with clients to ensure their insurance coverage met their evolving needs.
- Served as a mentor to junior sales staff, providing guidance and support to enhance their performance.
Senior Financial Consultant
Bajaj Alliance Life Insurance
01.2005 - 01.2011
- Provided comprehensive financial planning and advisory services to clients, focusing on long-term insurance solutions.
- Analyzed clients' financial status and developed personalized insurance plans to meet their future financial goals.
- Consistently exceeded sales targets, contributing significantly to the branch's overall performance.
- Established and nurtured strong relationships with clients, ensuring high levels of satisfaction and retention.
- Collaborated with underwriters and other financial professionals to deliver comprehensive solutions.
Education
Bachelor of Commerce -
Delhi University
Delhi 04.2001 -
Skills
Claims Management
Training and mentoring
Compliance Monitoring
Strategic Insurance Sales Planning
Customer Relationship Management
Market Analysis and Competitive Strategy
Cross-Selling and Up-Selling Expertise
Leadership and Team Development
Superior Communication and Negotiation
Awards
- Insurance Specialist Award (Exceptional sales performance across multiple branches in Delhi - January 2024)
- Banca Specialist Award (Outstanding performance as North Achievers - Q1 2023)
- Wealth Excellence Award (Excellence in wealth management - May 2019)
- Banca Specialist Award (Outstanding performance as North Achievers - Q1 2019)
- Insurance Specialist Outstanding Performance Award (Recognized for outstanding performance as North Achievers - 2017)
- Best TSM Award (Outstanding team management skills - 2017)
- Best Insurance Specialist Award (Awarded in 2014, 2015, & 2017)
- Various Contest Wins (Secured foreign trips to Bali and Greece, and received a monetary reward of ₹2.5 lakh in Amazon vouchers)
Timeline
Senior Insurance Specialist (Band 7)
Standard Chartered Bank
05.2018 - Current
Insurance Specialist
Standard Chartered Bank
01.2011 - 04.2018
Senior Financial Consultant
Bajaj Alliance Life Insurance
01.2005 - 01.2011
Bachelor of Commerce -
Delhi University
04.2001 -
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