Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
1-Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
2- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
3-Trained and supported new team members, maintaining culture of collaboration.
4-Mentored junior associates, fostering professional growth and helping them reach their full potential.
5-Optimized resource allocation by closely monitoring budgets and adjusting as needed to ensure financial goals were met.
6-Managed customer relations through communication and helpful interactions.
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1. Resolver Group Analyst (Major Incident) Certification
2. Generative AI 101 Certification
3. Generative AI 101 Certification
4. ITIL 4 Foundation
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