Summary
Overview
Work History
Education
Skills
Awards
EXTRA CURRICULAR ACTIVITIES
Timeline
Hi, I’m

Monika Yadav

Senior Support Engineer
New Delhi
Monika Yadav

Summary

Detail-focused Data Analyst with expertise in data warehousing, process validation, and business needs analysis. Demonstrated ability to grasp customer requirements and convert them into actionable project plans. Committed and diligent professional with a strong enthusiasm for Big Data.

Overview

10
years of professional experience
4023
years of post-secondary education

Work History

Delhivery Private Limited

Senior Support Engineer
09.2022 - Current

Job overview

  • Building reports based on the requirements raised by the requestor.
  • Building QS dashboards for analytics for better visualization.
  • Extracting JSON and complex data from the company database.
  • Preparing scripts using Python libraries and HTML.
  • Led training sessions for internal staff members, boosting their technical knowledge and skills in key areas of expertise.
  • Delivered exceptional customer service by addressing user inquiries promptly and professionally.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

Delhivery Corporate Office

Senior Data Quality Analyst
07.2015 - 10.2019

Job overview

  • Project Overview:
  • Querying SQL queries from the company database to get the desired output.
  • Find a different data set using server APIs and AWS credentials on S3.
  • Taking care of all queries that are running in the backend.
  • Making new queries for stakeholders within given timelines.
  • Handling all database sets that are being used within the team.
  • Project: Reporting Tool (Amazon AWS).
  • Duration: Jan 2017 – Oct 2019
  • Role in Project: Senior Data Quality Analyst.
  • Tools and Technologies Used: AWS reporting tool, AWS S3, SQL.
  • Project 2: Python Scripts.
  • Duration: Jan 2017 – Oct 2019
  • Role in Project: Senior Data Quality Analyst.
  • Technologies Used: Python, Pandas, and Matplotlib.
  • Project Details: Project Overview:
  • Use the Python Pandas library to make complex reports and scripts.
  • Schedule reports as per requirements by extracting data from different data sources using SQL.
  • Geocoded data (capturing of latitude/longitude) using the Google Maps API.
  • Project Responsibilities:
  • Automate and improve a few data-related processes by writing scripts.
  • Interpret address data, analyze results using statistical techniques, and build ongoing reports.
  • Maintaining and updating database results by set.
  • Testing of scripts and tools, interpreting data, analyzing results using statistical techniques, testing and enforcing standards and controls, and providing ongoing reports.
  • Develop and implement a data collection system and other strategies that optimize statistical efficiency and data quality.

Education

Gurgaon College of Engineering
Haryana, India

B.Tech. from IT
01.2010 - 01.2014

University Overview

GPA: 68%

HBSE
Gurgaon, India

Senior Secondary Education from Physics, Chemistry, Math
05-2010

University Overview

GPA: 69%

HBSE
Gurgaon, India

Secondary Education from General Studies
04-2008

University Overview

GPA: 80%

Skills

Languages: Python, SQL, HTML

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Awards

Won the Kaizen Award 2016 and Unsung Hero Award 2017 at Delhivery Private Limited. [March’17], Won Excellence Award in work and was promoted from an entry-level position to Mentoring juniors and reviewing their work. [Aug’18], Won Pinnacle Problem Solver Award. [Nov’2023], Won Above & Beyond Award. [Feb’2024]

EXTRA CURRICULAR ACTIVITIES

Attended “Amazon Tools & Services Session” – an event held by Amazon AWS. Attended “Amazon QuickSight Session” – an event held at Amazon AWS Gurgaon. Attended “Databricks Data Day Event” – an event held by Data Bricks.

Timeline

Senior Support Engineer

Delhivery Private Limited
09.2022 - Current

Senior Data Quality Analyst

Delhivery Corporate Office
07.2015 - 10.2019

Gurgaon College of Engineering

B.Tech. from IT
01.2010 - 01.2014

HBSE

Senior Secondary Education from Physics, Chemistry, Math
01.2010

HBSE

Secondary Education from General Studies
01.2008
Monika YadavSenior Support Engineer