Monika Dhiman
Noida
Summary
Accounts Receivable Specialist
Detail‑oriented Accounts Receivable and Order‑to‑Cash Specialist with hands‑on expertise in cash application, payment reconciliation, invoicing support, unapplied cash resolution, and customer account analysis. Strong understanding of ERP systems, electronic payments, and audit requirements, with a consistent focus on accuracy, efficiency, and timely month end closure of receivables.
Overview
7
7
years of professional experience
Work History
Senior Account Analyst
Magnit Global
Vadodara (Remote)
10.2025 - 06.2026
- Acted as Account Owner for assigned enterprise / Platinum clients, serving as the primary supplier‑side contact for all commercial and operational matters
- Managed the complete supplier Order‑to‑Cash lifecycle using multiple platforms and third‑party integration tools, ensuring seamless data flow and accuracy
- Handled engagement creation, maintenance, and validation across VMS/MSP platforms, ensuring contract terms, bill rates, tenure, and milestones were accurately reflected
- Reviewed, approved, and managed timesheets through VMS tools, resolving discrepancies related to hours, rates, and approvals prior to billing
- Leveraged third‑party integration tools to synchronize data between VMS platforms, ERP systems, banking portals, and reporting tools to ensure billing accuracy
Assistant Manager
Genpact India Pvt Ltd
02.2024 - 05.2025
- Delegated and coordinated and managing end‑to‑end Order‑to‑Cash operations, including billing, cash application, collections coordination, and account reconciliation
- Handled complete rebate lifecycle—calculation, validation, and accruals—ensuring compliance with contractual terms
- Analyzed rebate agreements and ensured accurate setup, calculations, and timely payout processing
- Investigated and resolved payment discrepancies, short payments, aging and deductions to maintain account accuracy
- Supported month‑end and quarter‑end closer activities related to revenue and rebates
- Prepared and reviewed reports on O2C metrics, rebates, and aging for management review
Accounts Officer
Wipro Limited
05.2022 - 01.2024
- Expertise in end‑to‑end Accounts Receivable processes including invoicing, cash application, collections, and reconciliations
- Strong ability to reduce unapplied cash and outstanding receivables through accurate posting and follow-ups
- Proven skills in analyzing payment discrepancies, deductions, and short payments to ensure timely resolution
- Maintained audit‑ready documentation, including remittances, bank statements, and write‑off approvals
- Analyzed credit balances to determine refund eligibility and processed refunds accordingly
- Maintains high data accuracy and batch integrity for payments, checks, and EOBs
Accounts Associate
Capgemini Technology Service India Limited
12.2019 - 05.2022
- Accurately matched and applied customer payments to open invoices within the ERP, ensuring timely and correct account settlement
- Processed a wide range of electronic receipts, including ACH and wire transfers, with strong attention to detail
- Retrieved, reviewed, and validated remittance advice and supporting payment documentation
- Maintained daily tracking and reconciliation of electronic remittance data, including EDI 820 files and payment advice records
- Applied customer payments received through online payment portals and ensured completeness of postings
- Worked closely with collections and deductions teams to research, clear, and resolve unapplied cash and payment variances
Education
BBA - Finance & Accounts
Devi Ahliya Vishwavidyalaya
Indore, M.P03-2019
10th & 12th -
Central Malwa Academy ISC School
Dewas (M.P)03-2016
Skills
- Accounts Receivable Specialist
- Cash Applications, Billing, Collections, Invoicing etc
- Accounts Reconciliations- Customer accounts
- Matching POs, GRNs and Invoices ( 3 way match )
- Intercompany reconciliations,balance sheet and P&L analysis
- Basics bookkeeping ,Credit and accounting principles
- Proficient in SAP, ORACLE, BASSWARE, INFINIUM
- Good Excel Knowledge
- Team leadership with Tasks delegation
- Good communication and have worked with multiple international clients
Achievements
Implemented training programe for new hires improving tam efficiency by 30%
Achieved 86% accuracy in payment postings,enhancing payment reconciliations efficiently.
Personal Information
Languages
- ENGLISH
- HINDI
Timeline
Senior Account Analyst
Magnit Global
10.2025 - 06.2026
Assistant Manager
Genpact India Pvt Ltd
02.2024 - 05.2025
Accounts Officer
Wipro Limited
05.2022 - 01.2024
Accounts Associate
Capgemini Technology Service India Limited
12.2019 - 05.2022
BBA - Finance & Accounts
Devi Ahliya Vishwavidyalaya
10th & 12th -
Central Malwa Academy ISC School