Monish V
Chennai
Summary
Dynamic Oracle CX Redwood Developer at Vertiv Energy, recognized for optimizing sales operations and enhancing user interfaces. Proficient in REST APIs, SOAP APIs, JavaScript, JSON, and Groovy scripting, with a proven track record of driving efficiency and ensuring data integrity. Strong analytical abilities combined with a collaborative approach consistently deliver impactful solutions in fast-paced environments. Committed to leveraging technical expertise to foster innovation and improve overall business performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Oracle CX Redwood Developer
Vertiv Energy Private Limited
02.2025 - Current
- Configured UI Components: Designed and implemented detailed panels, subviews, and edit pages as part of the Oracle Redwood UI migration, ensuring a seamless and modern user experience.
- Enabled Smart Actions: Automated sales operations workflows by enabling smart actions for product deal registration and approvals.
- Enhanced Activity Visibility: Optimized activity display configurations to improve field visibility and usability within activity history.
- Extended CX Functionality: Facilitated custom object creation using the CX extension generator to support additional related entities and business use cases.
- Streamlined Action Chains: Refactored and reused Application Composer code to simplify and optimize action chain components.
- Strengthened Security Model: Restructured security configurations to improve access control via territory management and access groups.
- Developed Sales Forecasting: Implemented sales forecast models based on hierarchical structures and revenue metrics for improved predictive insights.
- Created Rollup Summaries: Configured rollups to display aggregated data on summary panels for better analytical visibility.
- Configured Sales Dashboards: Utilized the visualization configuration tool to design and deploy comprehensive sales dashboards.
- Sales Orchestration Setup: Configured sales orchestration processes for opportunity sales stages, aligning with business workflows.
- Build and Deployment Management: Managed build and deployment pipelines for Oracle Redwood environments to ensure smooth release cycles.
- Integrated Collaboration Tools: Integrated Microsoft Teams with Oracle Redwood to enhance real-time collaboration and user engagement..
Oracle Sales Cloud Developer
Tata Consultancy Services
05.2021 - 01.2025
- Enhanced Automation: Executed Groovy scripting to automate complex business logic, improving operational efficiency and reducing manual intervention.
- Optimized Lead Management: Developed lead assignment rules to ensure optimal resource allocation and faster response times.
- Data-Driven Insights: Designed and generated BI Publisher (BIP) reports to support analytical and executive decision-making.
- Performance Analytics: Conducted OTBI (Oracle Transactional Business Intelligence) analysis to provide actionable insights into key business performance metrics.
- Data Integration: Managed data import and export operations to streamline data flow across Oracle CX modules and external systems.
- Application Configuration: Configured Application Composer, including creation of custom fields, objects, pages, joins, and security configurations to meet evolving business needs.
- UI Customization: Built and modified Page Composer structures to deliver user-friendly, efficient interface layouts.
- CX Mobile Optimization: Enhanced CX Mobile Application performance by optimizing mobile scripts and repurposing Application Composer triggers for improved responsiveness.
- Data Quality Management: Identified and resolved customer data duplicates, maintaining data accuracy and system integrity.
Education
Bachelor's degree - Electronics and Communication
Panimalar Engineering College
04-2021
Skills
- REST and SOAP APIs
- Postman and SOAP UI tools proficiency
- JSON, JavaScript, and Groovy
- Oracle Sales Cloud customization
- Oracle SQL expertise
- Oracle CPQ and OIC debug skills
Accomplishments
- Received on-the-spot team award
- Service and commitment award in the year 2024
Certification
- Oracle CX Sales 2024 Certified Implementation Professional
- Oracle Redwood Application 2023 Certified Developer Associate
Languages
English
Upper Intermediate (B2)
B2
Tamil
Bilingual or Proficient (C2)
Expertise
- Agile methodology
Accomplishments
- Star of the Month Award - Tata Consultancy Services, May 2023
- Received on-the-spot team award
- Service and commitment award in the year 2024
Timeline
Oracle CX Redwood Developer
Vertiv Energy Private Limited
02.2025 - Current
Oracle Sales Cloud Developer
Tata Consultancy Services
05.2021 - 01.2025
Bachelor's degree - Electronics and Communication
Panimalar Engineering College