Being an Executive Assistant with a strong desire to excel in this profession. I am seeking to explore further growth ny capitalizing on my knowledge of office administrative duties. Organized,dependable and successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals. I look forward to a professional opportunity whereby my analytical, and interpersonal skills can be beneficial.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Executive Assistant – CEO & COO
MORE RETAIL PVT. LTD
Kolkata
05.2021 - Current
Calendar, & end to end office management
Preparing & maintaining MIS, preparing presentations for townhalls and other leadership meetings
Following up with stakeholders on deliverables discussed in the last meeting and timely circulation of MoM's
Organizing travel and preparing complex travel itineraries both domestic and international travel.
Demonstrated respect, friendliness and willingness to help wherever needed.
Collaborated with team members to achieve target results.
Used coordination and planning skills to achieve results according to schedule.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Business Coordinator
MEDTRONIC ENGINEERING & INNOVATION CENTRE
Hyderabad
12.2018 - 10.2020
Responsible for managing the activities of Site Director and interactions with various stakeholders on communications and coordination of business activities
Develops and manages tools (ex - trackers for key milestones) and dashboards (ex -balanced scorecard) to track, manage, and communicate progress against plans collaboration with PMO
Partner with appropriate internal and external resources and manage execution of governance and communication plan in conjunction with MEIC LT & key cross-functional stakeholders
Develop & assist in basic communications material (ex -division or function announcements); works with business or function leader and appropriate crossfunctional partners to develop communication content (e.g Larger-scale announcement, town hall presentations, Q&A and employee messaging, etc)
Leads analysis of organizational health survey results in partnership with key crossfunctional stakeholders
Manages intake & processing of employee feedback.
Sr. Secretary
HINDUSTAN UNILEVER LIMITED
Kolkata
06.2016 - 04.2018
Calendar Management: Meetings and Appointments scheduling as advised, specifically for the SH, as appointments had to be tallied and coordinated from all locations like Kolkata, HO and other areas
Meeting Coordination: Meetings were coordinated and scheduled for the GM and for the regional leadership Team
Business Travel Coordination: From Online Booking Tool, booking to obtaining confirmation from all sectors of travel has been coordinated seamlessly; travel arrangements have been done by the GM's office for Regional Management Team (RLT) as well thereby ensuring travel for them with less hiccups
Assistance with GM's personal travel
Coordination of important Event in alliance with Admin Team coordinating events both onsite and off site
Scheduling R&R activities/gestures of Appreciation from GM
Releasing reimbursements on behalf of GM, approving leaves through HR online services and clearing exceptions via ‘Pay Portal' as advised by GM, on time
Proper communication and navigation of issues raised to the GM to relevant departments and track effective closure
Arranging market visit for GM
Coordination with various NGO's and the depot in supplying stock.
Executive Assistant
HSBC EDPI
Kolkata
09.2014 - 06.2016
HSBC Operations, Services and Technology
Assist the Centre Director (CD) in running the office on a day-to-day basis
Plan and organize business trips to other Group offices and coordinate visits of senior executives from other Group offices
Ensure compliance with group policies and regulatory requirements
Manage cost efficiently
Provide calendar/diary management
Actively participate and represent the CD in the forums like Diversity, Social Committee, and CSR
Arrange for the CD internal/external meetings, as and when requested
Handle the Centre Director's email, correspondence, filing, and archiving and telephone calls
Be a recognized focal point within GSCK for all contact with the Centre Director
Demonstrate that good contact and rapport has been established with other secretaries/EA's within GSCK, within GR generally (e.g., other CM's secretaries) and GR XCO's secretaries to facilitate smooth running of the GSCK CM's office
Effective scheduling of meetings, issue of invitations and blocking of board rooms for the meetings
Accurate minute taking and distribution of minutes in a timely manner
Ensuring catering and housekeeping services are planned effectively for Board Meetings
Aid the other GSCK SMT members as and when required in setting up meetings, booking rooms and providing secretarial services as agreed with the CD
Demonstrate effective planning and execution of a variety of events throughout the year, evidencing close working with the GSCK Communication team, EXCO/BP secretaries, venues, caterers etc
Positive feedback from visitors and internal/external parties following such visits and events HSBC
Operational Assistant
HSBC EDPI
Kolkata
09.2012 - 10.2014
Credit & Risk - Retail Commercial)
The role is to ensure proper allocation of the credit applications received in the in-trays, based on Commercial Approval Authorities of the Approvers, so that each application is processed with appropriate priority and the overall team objectives are fulfilled
Handle business visitors, preparing itineraries, including travel and accommodation arrangements and other logistical requirements in co-ordination with internal and external stake holders
Maintenance and monitoring of Teams & Senior Management's electronic diary (calendar management) on a day to day basis
Plan and organize meetings for the wider WMR Offshore Teams, arrange for related logistics well in advance of the meeting
Manage, generate & distribute MIS to SMT & Business Partners on a regular basis
Work in close liaison with the team members in the department and effectively manage & coordinate various team activities using strong interpersonal & communication skills
Manage and co-ordinate internal events
(Rewards and Recognition, Town halls and other engagement events) Provide support by being a sub - SPOC to the departments' ‘Core Committee's (Recruitment/Audit/Rewards and Recognition/Communication/Training)
Assist with recruitment drives, including experience of mass recruitments taking place concurrently across sites (Kolkata & Hyderabad)
Ensure staff has correct access levels – software, hardware & physical access based on internal policies
Assist E-Sac checkers with conducting the associated checks.
Fraud Analyst
HSBC EDPI
Kolkata
10.2010 - 09.2012
Answered questions in the contact center environment regarding their Credit Card for US customers, and helped prevent Fraud Loss
Worked as a deputy for the team in the absence of the Team Leader
Mentored and provided training to new joiners in the team
IBM Daksh Business Processing Unit
Kolkata
12.2008 - 10.2010
Worked as a team member performing duties while providing customer service
Communicated with vendors regarding back ordered availability, future inventory and special orders.
Founder & Managing Director at Pipin Fashions and Retail Pvt Ltd, Brands Retail India Pvt LtdFounder & Managing Director at Pipin Fashions and Retail Pvt Ltd, Brands Retail India Pvt Ltd