Result-oriented professional with over 10 years of rich experience in the social media domain, specializing in project management and data-driven analytics. Expertise in understanding business requirements, designing custom solutions, and delivering timely analytics to achieve measurable results. Adept at driving business decisions through social listening and AI-driven social and digital intelligence for pharmaceutical brands and consumer health products.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Senior Manager
InfoVision - Digital media team
1 2024 - Current
Drive business decisions for pharmaceutical companies through social listening and AI-driven intelligence
Qualitative insight generation with actionable recommendations based on business objective
Design and deliver custom solutions to meet market needs and business objectives
Key part in creating marketing collaterals, sales pitches, proposals, and teasers
Manage a team and ensure compliance with timelines and quality of output.
Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
Improved team performance by providing comprehensive training and fostering a collaborative work environment
Reduced costs, optimized resource allocation, and improved efficiency in managing projects
Associate project manager
IQVIA – Social media analytics team
08.2014 - 01.2024
Developed and implemented precise marketing strategies based on digital journey analysis of patients and stakeholders
Designed and delivered custom solutions to meet market needs and business objectives
Utilized Radian6, Crimson Hexagon, and Brandwatch to mine social data relevant to specific countries and languages
Collaborated with social media influencers to enhance content reach and impressions for pharmaceutical clients
Conducted competitive intelligence surveys to compare marketing strategies and campaigns
Utilized customer reviews to provide realistic evidence to pharmaceutical clients about their brand and products
Carried out secondary research and Google Analytics to assess brand positioning and website performance relative to competitors
Oversaw end-to-end management of projects assigned by global pharmaceutical clients, including brand monitoring, therapy area landscape analysis, and social media influencer identification and profiling
Provided customized targeted data analysis reports using various tools and offered recommendations based on specific client requirements
Developed storyboards to address business needs and provided actionable and achievable recommendations
Led multiple project teams to deliver conclusive reports and logical outcomes aligned with clients’ business expectations by designing and analyzing targeted data using various tools
Managed projects entailing brand monitoring, therapy area landscape analysis, social media influencing, brand identification, and profiling
Conducted edification training sessions for new hires and supervised their performance through regular workflow quality checks and feedback sessions
Prepared training documents for onshore stakeholders
Managed project teams, handled non-project administrative work, and performed financial calculations to ensure compliance with timelines, back charges, and delivery
Dealt with basic clinical trial data to compare features of pipeline drugs versus established brands
Analyzed data sets using a MESE analysis template to standardize project reports
Monitored Key Opinion Leaders (KOLs) and Key Social Advocates (KSAs) based on client demands.