Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Monisha R

Neyveli

Summary


Detail-oriented and process-driven HR Shared Services professional with 5 years of experience in delivering end-to-end support across employee lifecycle processes including onboarding, HRIS management, rewards & recognition, stock management, and performance tools. Skilled in using HR tools like SAP SuccessFactors, Workday, and ServiceNow for seamless service delivery. Adept at collaborating with cross-functional teams, maintaining data accuracy, and driving process improvements in a high-volume, service-oriented environment.

Overview

6
6
years of professional experience

Work History

HR Service Advisor

Aston Carter (Client : Microsoft)
04.2024 - Current
  • Acting as the primary contact for Employees, Managers, and HR Business Partners for queries related to related to rewards, recognition, and performance, ensuring timely resolution via CRM ensuring resolution within defined SLAs.
  • Managed approximately 70 emails (queries) a day.
  • I take end-to-end ownership of Stocks ensuring timely responses and quality service.
  • Liaised between multiple business divisions to improve communications.
  • I consolidate data, collaborate with team members, and participate in team-building activities to foster a safe and inclusive work environment.
  • As part of the HR D&I Advisory Team, I ensure adherence to D&I policies and handle employee relations issues effectively.
  • Collaborated with HRBPs, Finance, and Legal teams to support policy alignment and timely processing of total rewards components

HR Associate

EMIS Health India Pvt Ltd
02.2022 - 02.2024
  • Conduct structured initial interviews with candidates to assess their qualifications, skills, and cultural fit and Collaborating with hiring managers to gather feedback on candidates and make informed hiring decisions.
  • Extend job offers to selected candidates, including negotiating salary and other terms of employment.
  • Maintained offer report with list of offered, pipeline and declined candidates.
  • Helped in onboarding of offered candidates.
  • Resolved queries of new hires and facilitated smooth onboarding.
  • Implemented diverse employee engagement initiatives, including wellness sessions, daily communication newsletters, icebreaker sessions, and team-building activities to enhance employee morale and foster a positive work environment.
  • Efficiently resolved employee queries, ensuring prompt and satisfactory solutions to enhance workplace satisfaction.
  • Completed exit formalities and ensured timely no-due clearance for departing employees.
  • Managed employee leave records and provided support with maternity leave procedures.
  • Interviewing and Evaluation
  • Offer Negotiation and Reporting
  • Onboarding
  • Employee Engagement
  • Employee Relations
  • Exit formalities
  • Leave Management

Senior Assistant HR, HR Shared Services

DXC Technology
09.2019 - 01.2021
  • Assisted internal and external employees & managers with queries regarding HR policies and programs including onboarding, benefits, leave, payroll , time entry, PF, offboarding, etc.
  • Enter new employee information into the HRIS system and collects necessary new hire forms to ensure that personnel activities adhere to established employment procedures.
  • Managed 75 queries (emails/chat/cases) per day.
  • Investigate and resolve problems, provide solutions to managers which may involve network of resources.
  • Handled queries of India, UK, AMEA and APAC employees.

Education

MBA - HR

SRM Arts & Science College, University of Madras
Chennai

B.E - ECE

Velammal Engineering College, Anna University
Chennai

Skills

  • Stock management
  • Total rewards
  • HRIS management (SAP, Workday)
  • Service now & CRM (Ticketing tools)
  • Employee Support & Case Management
  • SLA Management & Escalation handling
  • Recruitment
  • Onboarding & Offboarding formalities
  • Candidate Engagement and Relationship Building
  • Collaboration and Stakeholder management
  • Employee engagement
  • Adaptability
  • Problem-solving

References

Arunkumar, S, HRBP, 9962213039, Optum India (formerly EMIS Health India Pvt Ltd)

Accomplishments

  • EMIS Heroes Award - Successful Recruitment Drive
  • Received EMIS Heroes Award at EMIS Health India Pvt Ltd for orchestrating a highly successful recruitment drive.
  • Spot award for effectively managing high volume of employee queries with 100% SLA adherence.


Timeline

HR Service Advisor

Aston Carter (Client : Microsoft)
04.2024 - Current

HR Associate

EMIS Health India Pvt Ltd
02.2022 - 02.2024

Senior Assistant HR, HR Shared Services

DXC Technology
09.2019 - 01.2021

MBA - HR

SRM Arts & Science College, University of Madras

B.E - ECE

Velammal Engineering College, Anna University

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Monisha R