MONSUN DEURI
Guwahati
Summary
Dynamic Field Service Engineer with a proven track record at Genworks Health PVT. LTD., excelling in technical support and client service excellence. Skilled in equipment maintenance and fostering collaborative teamwork, I drive operational efficiency and enhance customer satisfaction through effective problem-solving and relationship-building.
Overview
6
6
years of professional experience
Work History
Field Service Engineer
Rabindra Surgicals PVT. LTD
11.2024 - Current
- Executed various preventive maintenance protocols to minimize downtime and enhance performance levels.(OJT)
- Provided on-site services for new system installations.(OJT)
- Diagnosed and resolved technical issues efficiently to ensure operational continuity.(OJT)
- Completed day-to-day duties accurately and efficiently.
- Established positive relationships with customers through friendly interactions.
Field Service Engineer
Genworks Health PVT. LTD.
04.2023 - 11.2024
- Attending Installation Calls, PM Calls, FMI Calls, CR Calls and after sells basic demo
- Providing technical support and solving problems for clients in my installation base or system issues
- Collection of MSA from my installation base for the growth of the Organization
- Driving digital adaptation for North East LCT
Junior Engineer (E&I)
Gold Stone Cements Limited, North East Management Consultants PVT. LTD.
Shillong
02.2019 - 11.2020
- Managing and working in various shifts in field work
- Collaborated with other engineers to ensure safe production processes
- Created reports identifying potential hazards and offered solutions to rectify them
- Performed routine evaluations to ensure safety requirements were adhered to
Education
B.Tech - Biomedical Engineering
North Eastern Hill University
Shillong, Meghalaya08-2024
Diploma - Control and Instrumentation
Central Institute of Technology
Kokrajhar, Kokrajhar08-2018
10th - CBSE, AISSE
Jawahar Navodaya Vidyalaya
North Lakhimpur, Assam05-2015
Skills
- Collaborative teamwork
- Clear communication
- Maintenance of equipment
- Client service excellence
- Building relationships
Languages
- Assamese
- English
- Hindi
- Deori (Tribal language)
Personal Information
- Place of Birth: Assam
- Father's Name: Girindra Deuri
- Mother's Name: Renu Deuri
- Date of Birth: 01/13/98
Timeline
Field Service Engineer
Rabindra Surgicals PVT. LTD
11.2024 - Current
Field Service Engineer
Genworks Health PVT. LTD.
04.2023 - 11.2024
Junior Engineer (E&I)
Gold Stone Cements Limited, North East Management Consultants PVT. LTD.
02.2019 - 11.2020
B.Tech - Biomedical Engineering
North Eastern Hill University
Diploma - Control and Instrumentation
Central Institute of Technology
10th - CBSE, AISSE
Jawahar Navodaya Vidyalaya
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