Monu Gupta

• 1. Maintaining Availability, Wastage, DOI (Days on Inventory):Ensure products are available in both the warehouse and store. Monitor and minimize wastage. Manage Days on Inventory to optimize stock levels.
• 2. Daily Replenishment for Fresh Food Inventory: Oversee the replenishment process for fresh food items in both the warehouse and store.
• 3. Inventory Management: Manage inventory levels for QSR articles, including packaging. Ensure availability of both perishable and non-perishable SKUs. Address pilferage and spoilage issues.
• 4. Supply Expenses Optimization: Identify and implement cost-cutting strategies for daily supply expenses.
• 5. Reordering Based on Consumption: Monitor and reorder high-selling SKUs based on consumption patterns.
• 6. Supporting Rapid Expansion: Coordinate ordering and replenishment activities to support business expansion.
• 7. Vendor Management: Maintain professional ties with vendors. Coordinate with vendors to ensure supplies for 7-Eleven. Monitor fill rate data as a supporting document.
• 8. Auto Replenishment Model (ARS): Contribute to development and execution of Auto Replenishment Model for QSR articles.
• 9. Supply Chain Strategies: Develop and execute supply chain strategies to reduce lead time and enhance operational efficiency.
• 10. Key Supplier Portfolio Management: Manage a portfolio of key suppliers. Regularly monitor supplier performance and conduct reviews to ensure consistent supply.
• 11. Vendor Identification and Onboarding: Identify new vendors. Onboard new vendors and work on their development.
• 12. Timely Check Activities: Ensure timely activities such as GRN (Goods Receipt Note), DMS (Document Management System), inventory checks, vendor payments, QA (Quality Assurance) & PD (Product Development) samples requirements, vehicle requirements, and article & vendor code creation.
• 13. Coordination with Stakeholders: Collaborate with other stakeholders (Finance, QA, PD, Logistics, DC & MDM) for smooth operations.
• 14. Professional Tie-ups with Brands: Maintain professional ties with brands for a steady supply.

1. FnV Category Management: Oversee the supply and fulfilment of the Fruits and Vegetables category for Dunzo Daily.

2. Dark Stores Management: Manage FnV supply and fulfilment for all 27 dark stores across various locations in Mumbai.

3. Availability, Wastage, DOI: Ensure the availability of FnV products in the store inventory. Monitor and minimize wastage. Manage Days on Inventory (DOI) to optimize stock levels.

4. Procurement Expenses Optimization: Identify and implement strategies to cut procurement expenses.

5. PO and Invoice Management: Handle purchase orders (PO) and invoice management processes.

6. Top SKU Optimization: Work on increasing the list of top-selling SKUs compared to competitors.

7. Pricing Strategy: Maintain the selling price for perishable products in comparison to competitors. Consider product shelf life in pricing decisions.

8. Stock Out Management: Track local procured products in the case of stockouts to maintain inventory levels.

Professional Tie-ups with Brands: Maintain professional relationships with brands to ensure a consistent and quality supply.

1. Warehouse Management: Indent to the warehouse based on business requirements. Plan and execute the allocation of resources in the warehouse.

2. Manpower Planning and Optimization: Plan, utilize, and optimize manpower based on business requirements. Manage blue-collar employees, including hiring, training, and allocation.

3. P&L Requirements: Collaborate with Operations Head on P&L (Profit and Loss) requirements. Assess and ensure the effectiveness of locations based on matrices.

4. Training and Development: Train and develop the skills of Hub Managers according to operational matrices.

5. Operational Reports: Work on operational reports as per business matrices. Execute tasks based on business requirements derived from these reports.

6. Customer Service: Resolve customer complaints promptly. Utilize various e-commerce sector software for effective complaint resolution.

7. Collaboration with Support Functions: Discuss issues with other support functions. Develop action plans based on discussions to address challenges.

8. Business Alignment: Discuss and align with the business plan. Ensure that operations are in line with the overall business strategy.

9. Team Management: Manage a team of more than 100 employees. Handle planning, execution, hiring, recruiting, and ensuring customer satisfaction.

10. Hub Key Performance Indicators (KPIs):Maintain and monitor KPIs for each hub. Ensure that hubs meet or exceed performance targets.

11. Order Handling: Handle more than 7500 orders on average per day. Ensure efficient and accurate order processing.

12. Reporting: Generate daily, weekly, and monthly reports. Use reports to make informed decisions and improvements.

13. Multi-Hub Operations: Take care of the operations of multiple hubs. Ensure seamless coordination and efficiency across all hubs.

1. Manpower Planning and Optimization: Plan, utilize, and optimize manpower according to business requirements. Ensure that the workforce is aligned with the needs of the business.

2. Reporting: Generate daily, weekly, and monthly reports to track performance and identify areas for improvement.

3. Sales Management: Handle sales of more than 30 lakhs in a month. Develop strategies to enhance sales performance and meet targets.

4. Customer Issue Resolution: Resolve customer issues promptly to ensure a high level of customer satisfaction. Implement feedback and improvements based on customer interactions.

5. Commissary Indentation: Indent to the commissary based on sales using the per lakh consumption method. Ensure that inventory levels align with sales demands.

6. Team Management: Manage a team of more than 20 employees. Oversee planning and execution, including hiring, recruiting, and training.

7. Planning and Execution: Plan and execute strategies to achieve business objectives. Implement recruitment and training plans to enhance team capabilities.

8. Customer Satisfaction: Focus on customer satisfaction as a key metric for success. Implement measures to improve customer experience and loyalty.