MONU KUMAR
HOTELIER
New Delhi
Summary
A mature, dynamic and result oriented hospitality professional offering 5+ years of experience and focused leadership to drive F&B sales and seeking a demanding position In Food & Beverage Department with maximize the number of returning clients and increase profits.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Captain
Raddison Blu
03.2017 - Current
- Responsibilities include: Greeted new guest and escorted them to their tables
- Presented menus and answered questions about the cuisine, making recommendations upon request
- Recommended wines and other drinks to customers
- Wrote customers’ orders and conveyed to kitchen staff
- Took orders from customers and served food, drinks and deserts
- Served specialty dishes to customers at tables as required
- Checked to ensure that customers are enjoying their meals – took action to correct any issues, as needed
- Prepared bill/receipts and collected payment from customers
- Cleaned tables and other areas as needed, after clients departed
- Banquets Job Responsibilities Include
- Set banquet rooms and halls as per instructions of the banquet event order
- Prepare rooms in terms of adjusting lights and setting appropriate temperature
- Ensure that all decorations have been set in accordance to the instructions
- Make sure that tables are set with linen, dishware and flatware
- Greet guests in a cordial manner as they arrive
- Offer welcome drinks and ask guests if they need any additional items
- Set banquet table with dishes
- Carry food trays to the tables
- Ensure that food is replenished in a quick manner
- Deliver beverages as per guests’ instructions
- Anticipate guests’ needs continually and fulfill them appropriately
- Clear dishes and flatware once the event has ended
- Clean premises along with stripping table cloths and napkins
- Supervise to junior staff
- Make requisitions for food & beverages
- Prepare bill for the event.
Education
Higher Senior Secondary School Examination -
Delhi Board
Skills
Friendly, Positive Attitude
Punctuality
Honesty
Reliability
Micros
Web Profolic
Multitasking
Customer Relations
Quality Assurance
Task Prioritization
Good Telephone Etiquette
Time Management
Friendly, Positive Attitude
Data Entry
Team Management
Dependable and Responsible
Teamwork and Collaboration
Conflict Resolution
Problem-Solving
Calm Under Pressure
Flexible and Adaptable
Supervision and leadership
Active Listening
Decision-Making
Accomplishments
Got Bravo award in Radisson blu Hotel.
Timeline
Captain
Raddison Blu
03.2017 - Current
Higher Senior Secondary School Examination -
Delhi Board