MONU KUMAR

Dynamic IT Executive with a proven track record at Global Data, excelling in technical support and digital marketing. Skilled in troubleshooting and video editing, I effectively enhance customer satisfaction and drive project success. Adept at leveraging tools like Filmora and Canva, I deliver impactful solutions while fostering strong communication.

• English, Good working knowledge
• Hindi, Native speaker

• Traveling
• Music Lover
• Cooking

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software (e.g. LogMeIn, Team Viewer)
• Ability to provide step-by-step technical help, both written and verbal
• Proficient in Filmora for video editing, including cutting, transitions, effects, and audio syncing
• Skilled in using Canva for designing professional presentations, social media graphics, and marketing materials
• Experienced in Adobe Photoshop for photo editing, retouching, and graphic design
• Experienced in Adobe Premiere Pro for video editing, color correction, and timeline management

• Passport Number: R8864567
• Father's Name: Jai Kishan
• Date of Birth: 10/13/94
• Gender: Male
• Nationality: Indian
• Marital Status: Married
• Religion: Hindu