Moonisha Raffi

Global Supplier Audit - North America -

• Analyze funding availability and approve tool orders for programs handled & add funds to programs verifying CPAT & acting as bridge between finance approval team and purchasing team.
• Processed 800 tool orders per month

IMG, AAT -

• Coordinating with funding approver to receive funding source, verify CPAT, DOA, upload funds in PCAM system & approve tool order.
• Documented process flows & implemented requirements for functional improvements.
• Forecast presented for Thailand Market - Supported budgeting processes by providing accurate forecasts.

Ford Credit - Europe -

• Funding dealers for Automobile Finance - KYC checks, checking contract documents complying with Ford laws, EU compliance.
• Being Senior team member handled team for 2months during absence of core team lead & managed team effectively.
• Launch handling of pilot process of new application - FOBOS application launch, improvements, sustenance - Established clear communication channel between IT, location partners and internal management. Directly reported to top management and location.
• Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders
• Displayed energy and enthusiasm in this fast-paced environment.
• Improved operational efficiency by streamlining processes and implementing best practices
• Developed comprehensive training materials for new employees, tracked skill development & presented to lead
• Managed internal operational standards and productivity targets

Ford Credit - Europe (France, Italy, Spain, Netherlands)

Funding dealers for Automobile Finance -

• Conducting Know Your Customer (KYC) verifications involves reviewing contract documents to ensure they adhere to Ford Laws and comply with EU regulations.
• Ford Credit - NA
• Check Maintenance and Positive Pay - Maintaining cheques & early detection of Frauds in cheques presented for payment.
• Citations - handling payments for violations on behalf of customers.
• Repo Setup - Sending repossession notices to customers and providing options for redeeming.
• Cancelling add-ons for repossessed vehicles.
• Co-buyer account additions.