Moputila Lemtur
Bengaluru
Summary
Dynamic Spa Trainer with expertise in employee training, effective communication, and wellness promotion. Proven ability to enhance operational efficiency through tailored training materials and collaborative workshops. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
9
9
years of professional experience
Work History
Contractual Spa Trainer
Urban Company Public Company
Bangaluru
10.2024 - Current
- Facilitated training sessions for new service professionals across various skill levels.
- Developed training materials to enhance learning and operational efficiency.
- Assessed trainees' performance through practical evaluations and feedback sessions.
- Conducted workshops on customer service best practices and communication skills.
- Mentored junior trainers to improve their instructional techniques and confidence.
- Collaborated with management to identify training needs and program enhancements.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Maintained up-to-date knowledge of industry trends and best practices.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
Yoga Instructor
Free lancer
Bangaluru
09.2021 - 08.2024
- Developed personalized yoga sequences for diverse client needs and abilities.
- Instructed group classes emphasizing breath control and alignment techniques.
- Created a welcoming environment to enhance client comfort and engagement.
- Demonstrated advanced yoga postures and techniques for safe practice.
- Provided individual feedback to improve client performance and confidence.
- Integrated mindfulness practices into sessions to promote holistic wellness.
- Collaborated with clients to set achievable wellness goals through yoga practice.
- Maintained knowledge of current yoga trends and styles for innovative instruction.
- Assisted students with proper alignment in poses, breathing techniques, and modifications as needed.
- Instructed private sessions for individuals looking for personalized attention or rehabilitation from injury and illness.
- Developed a variety of classes based on the needs of the participants.
- Provided individualized yoga instruction to clients of all ages and skill levels.
- Maintained accurate records of student attendance, contact information, health history forms.
- Encouraged students to challenge themselves while maintaining safe boundaries.
- Improved health and well-being of class participants by instructing on healthy lifestyles, food choices, proper movement and posture.
- Collaborated with other instructors on curriculum development and special projects.
- Kept up-to-date with advances in yoga technology by attending trainings, workshops, conferences regularly.
- Incorporated hands-on adjustments into classes when appropriate.
- Monitored class progression to ensure safety standards were met.
- Created an atmosphere conducive to learning and relaxation through verbal cues and music selection.
Sr. Spa Therapist
O2 Masti Health Pvt.Ltd
Ahmedabad
05.2016 - 06.2021
- Provided therapeutic massages tailored to client needs and preferences.
- Conducted proper health/life style analysis to recommend appropriate treatments and products.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Educated clients on post treatment routines and wellness practices.
- Collaborated with team members to enhance service delivery and guest experience.
- Assisted in developing new spa treatment protocols and services.
- Managed inventory of spa products and supplies for treatment efficiency.
- Participated in ongoing training to stay updated on industry trends and techniques.
- Participated in team meetings to discuss progress towards goals or objectives.
- Obtained medical history from each client and advised proper treatment plans through holistic care.
- Reviewed customer feedback surveys to identify areas for improvement in service delivery.
- Trained new therapists on services, protocols and procedures of the spa.
- Maintained records of client treatments and provided regular follow-up assessments.
- Monitored stock levels of products used in treatments and replenished supplies when necessary.
- Recommended additional services or products based on individual client needs.
- Performed administrative tasks such as scheduling appointments, taking payments and preparing documents.
- Maintained cleanliness and hygiene standards in the spa environment.
- Evaluated effectiveness of treatments through post-session questionnaires from clients.
- Advised clients on lifestyle changes that can improve their overall wellbeing.
- Provided a variety of spa treatments including massage, body wraps and facials to clients.
- Increased spa profit through selling bundled packages, memberships, and products.
- Resolved customer complaints in a professional manner to ensure satisfaction.
- Developed customized treatment plans for individual client needs.
Education
High School Diploma -
Govt. Higher Secondary School
Dimapur04-2012
Skills
- Treatment protocol development
- Class facilitation
- Effective communication
- Customer service standards
- Wellness promotion
- Employee training
- Holistic health practices
- Team collaboration
- Problem solving
- Time management
- Feedback delivery
- Curriculum planning
- Classroom oversight
- Training initiatives
- Assessment techniques
- Presentations and demonstrations
- Online instruction
- Training material updates
- Training needs analysis
- Interpersonal communication
- Learning styles
- Lesson planning
- Subject matter expertise
- New hire training
- Planning and coordination
- Consistent approach
- Student rapport
- Online-based education
- Creative problem solving
Affiliations
- Ability to Work In a Group As Well As Independently.
- I Am A Young Dynamic And Flexible Person.
- Deliver Professional Services As Per Standards.
- Given Spa Treatment Training to 100+ Spa professionals
Timeline
Contractual Spa Trainer
Urban Company Public Company
10.2024 - Current
Yoga Instructor
Free lancer
09.2021 - 08.2024
Sr. Spa Therapist
O2 Masti Health Pvt.Ltd
05.2016 - 06.2021
High School Diploma -
Govt. Higher Secondary School
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