Biking
Morampudi Dinesh
Software Engineer
Hyderabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Engineer
Virtusa Consulting Services Pvt Ltd
Hyderabad
01.2021 - Current
- Lead developer to help build two Conversational IVR Bots using Kore.ai for Branded cards and Retail services customers of Citi Bank, which presents upfront menu and respond to FAQs and align users utterance to Intent for treatment.
- Worked on VXML document for call handling for bots.
- Managed over 10million calls per month and bound to improve.
- Collaborated with clients to define solution requirements and gained best constant appreciation possible from clients
- Provided input to team lead regarding areas for process and procedural improvement.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Provided guidance and mentored less-experienced staff members.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems
Education
Bachelor of Engineering - Computer Science Engineering
Sathyabama Institute of Science And Technology
Chennai 07.2016 - 06.2020
Intermediate, MPC -
Sri Chaitanya Jr College
Vijayawada 07.2014 - 05.2016
SSC -
Viswabharathi E.M High School
Gudiwada 07.2004 - 05.2014
Skills
Project management proficiency
Product development
Schematics understanding
Production understanding
GRE – 317 QR- 168 ; VR- 149 ; AW- 2
IELTS – 65 W-65 ; R-65 ; L-65 ; S-60
Accomplishments
- C and Python Certifications with NPTEL
- CCNA-1 Certification with CISCO Systems Inc
- Python Certification with Udemy
- Workshop Attended on Adobe After Effects
- Trained Certified Android Application development using Kotlin.
Projects
- Spam Filtering Algorithm - filters spam SMS/Mails.
- Twitter Sentiment Analyzer- provide sentiment analysis on any topic using latest Twitter data.
- Integrated system for mobile accessing without internet through SMS
Interests
Travelling
Movies
Cooking
Timeline
Engineer
Virtusa Consulting Services Pvt Ltd
01.2021 - Current
Bachelor of Engineering - Computer Science Engineering
Sathyabama Institute of Science And Technology
07.2016 - 06.2020
Intermediate, MPC -
Sri Chaitanya Jr College
07.2014 - 05.2016
SSC -
Viswabharathi E.M High School
07.2004 - 05.2014