Moreshwar Raul
Mumbai
Summary
Dedicated Sr. Process Associates with over 5 years of experience in utilizing Advanced MS Excel and VBA scripting for automation, along with proficiency in Google Sheets and Power BI. Demonstrated expertise in creating insightful dashboards, reports, and presentations. Currently pursuing a Data Analysis course to enhance analytical skills and contribute effectively to organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Process Associate's
DHL Global Forwarding Freight Shared Services (India) LLP
Mumbai
07.2012 - Current
- Extensively utilized Advanced MS Excel and Google Sheets for MIS reporting, dashboard development, and leadership team communication.
- Leveraged VBA scripting to automate Excel reports, enhancing efficiency and accuracy.
- Developed charts and dashboards in Excel for data visualization and decision-making support.
- Utilized PowerBI for dashboard visualization, providing actionable insights to stakeholders.
- Created presentations using PowerPoint to effectively communicate findings and recommendations.
- Currently working daily basis reports names are Adam Report (Client Billing report), Leave tracker, Shift plan, Weekly reports, User wise productivity analysis report, User error log report, VBE scripting editing some report like merging the sheet in one file, Dashboard creating. PDF to excel converting and formatting in A2E Application. Working in operation team for custom purpose documentation in Expedient application and CW1 SOFTWARE. Also Tracking the detail Import & Export Shipments.
Senior Executive – Customer Services
Capita India Private Limited (BPO UK Base)
Mumbai
05.2005 - 04.2012
- Led the implementation of MIS reporting systems, streamlining data collection and analysis processes.
- Conducted troubleshooting and resolved issues in MIS reporting tools, ensuring smooth operations.
- Analyzed KPIs and conversion metrics to identify trends and opportunities for improvement.
- Collaborated with cross-functional teams to gather requirements and customize reporting solutions.
- Working in Citrix Server & Quality Checking
Executive-Service Delivery Assurance
Caliber Point Business Solutions Ltd. (BPO US Base)
Mumbai
07.2004 - 04.2005
- M.T.M.D - (Insurance claims data feeding)
- Working in Citrix Software Data Entry & Auditing
- N.Y.D.E - (Student Information)
- CHEQUE- (Bank project)
- Quality Checking.
- TULIP- (Insurance claims data feeding)
- Quality checking.
Education
T.Y. Bcom -
Bombay University
Mumbai03-2002
Skills
- ADVANCED EXCEL & VBA SCRIPTING EDITING (Strong command in excel formula's Vlookup, Hlookup, Xlookup, Index-match function, sumIF,Nested-if, Piviot Table, chart)
- PYTHON, POWERBI, TABLU, SQL
- GOOGLE SHEET
- POWER POINT
Accomplishments
- Received award for the most improved performer over a consistent period of time.
- Appreciation Received from manager to handle the team two months.
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Certification
- Certified course done Advanced Excel & VBA Scripting. from Knowledge Software Solutions
- Certified course done DATA Analysis from A K It Institute
- Google Sheet course done by Udemy App.
Timeline
Sr. Process Associate's
DHL Global Forwarding Freight Shared Services (India) LLP
07.2012 - Current
Senior Executive – Customer Services
Capita India Private Limited (BPO UK Base)
05.2005 - 04.2012
Executive-Service Delivery Assurance
Caliber Point Business Solutions Ltd. (BPO US Base)
07.2004 - 04.2005
T.Y. Bcom -
Bombay University
- Certified course done Advanced Excel & VBA Scripting. from Knowledge Software Solutions
- Certified course done DATA Analysis from A K It Institute
- Google Sheet course done by Udemy App.
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