Morgan Burkhalter, RN
Linden,IN
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
6
6
years of professional experience
Work History
Registered Nurse, Triage
IU Health
04.2017 - 04.2022
- Familiar with a range of telephony systems
- Adept at many administrative tasks including intake copying managing files faxing etc.
- Used thorough knowledge of medical treatment to assess symptoms and recommend treatment for patients through telephone support
- Well versed in symptomatology and pathology
- Experience working as triage nurse in call center, and remotely, providing high level of customer service
- Utilized critical thinking skills to prioritize nursing interventions based on patient's acuity levels and individual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse, Medical-Surgical Unit
Franciscan Health
03.2016 - 04.2017
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
Education
Associate of Science - Nursing
Medtech College
Indianapolis08.2015
Skills
- Patient Assessments
- Documentation and Charting
- Strong Clinical Judgment
- Patient education and counseling
- Compassion and Empathy
- High level of autonomy
- Call triaging
- Cerner and EPIC use
Timeline
Registered Nurse, Triage
IU Health
04.2017 - 04.2022
Registered Nurse, Medical-Surgical Unit
Franciscan Health
03.2016 - 04.2017
Associate of Science - Nursing
Medtech College
Similar Profiles
Ashanti HolmesAshanti Holmes
Unit Secretary at IU HEALTHUnit Secretary at IU HEALTH
Andrea AdamsAndrea Adams
Medical Assistant Trainee at IU HealthMedical Assistant Trainee at IU Health
Stephanie WallaceStephanie Wallace
CRT at IU HealthCRT at IU Health
Angela AngleaAngela Anglea
Behavioral Health Coach at IU HealthBehavioral Health Coach at IU Health
Makia HallMakia Hall
Associate at WalmartAssociate at Walmart