Experienced in managing day-to-day operations for over 75 technicians across multiple vendors. Proven ability to oversee complex scheduling, handle daily communication with external partners, internal employees, and leadership.
Overview
13
13
years of professional experience
Work History
Logistics Coordinator
F3 Technologies Inc
Chicago
01.2021 - Current
Scheduling work for over 75+ technician
Serves as a communication hub between techs and Vendor Partners
Use Slack and Salesforce daily
Train all incoming Logistics personnel, created the onboarding process for new Logistics.
Schedule Toast, SpotOn, and Square work
Assist in set up for scheduling with new Vendor partners
Attend and participate in recurring meetings with F3 Operations and vendor partners
Assistant Manager
Aurelio's Pizza of Fishers
Fishers
04.2016 - 04.2021
Monitored restaurant operations for service quality, food presentation, and cleanliness standards.
Managed employee scheduling and conflict resolution to ensure team accountability.
Oversaw opening and closing procedures while handling financial deposits efficiently.
Trained and mentored new staff to enhance skills and promote customer service excellence.
Carry Out/Restaurant Server
Aurelio's Pizza Of Crown Point
Crown Point
04.2012 - 04.2016
Carry-Out including: Communication Skills for answering the phone, taking orders, managing the cash register
Cook: Prepares food in a timely manner and maintain quality
Server: Interacted with customers/Co-workers to provide excellent dine-in experience