Morgan Mitchell
Elkhart
Summary
Detail-oriented Mental Health Technician skilled in crisis intervention and emotional support. Proven ability to document patient progress accurately while implementing individualized care plans that promote recovery and engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Avenues Recovery Center
Mishawaka
08.2025 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in daily living activities and encouraged patient participation.
- Implemented therapeutic activities under the supervision of licensed staff.
- Documented patient progress and maintained accurate records.
- Ensured a safe environment by following health and safety protocols.
- Collaborated with interdisciplinary teams to develop care plans.
- Provided emotional support to patients during challenging situations.
- Participated in training sessions to enhance skills and knowledge in behavioral health care.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
- Assessed patient behavior, reactions and responses to treatment plans.
- Provided emotional support to clients and patients dealing with difficult situations.
- Maintained accurate documentation of patient progress and treatments received.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Completed daily client rounds and tracked client movements.
- Maintained client and employee areas in good working order and with adequate supplies.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Completed patient reports daily and submitted to management for evaluation.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Responded promptly to any emergency situations that may arise within the facility.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Mental Health Technician
Indiana Center For Recovery
Mishawaka
08.2023 - 03.2025
- Monitored patient behavior and reported significant changes to healthcare team.
- Assisted in developing and implementing individualized care plans for patients.
- Conducted therapeutic activities to promote patient engagement and recovery.
- Collaborated with nurses to ensure safe medication administration and adherence.
- Maintained accurate patient records using electronic health record systems.
- Provided emotional support to patients during group therapy sessions.
- Participated in safety drills and adhered to emergency protocols consistently.
- Educated patients on coping strategies and mental health resources available.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Provided excellent service to patients through personable communication.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Documented patient interactions in compliance with HIPAA requirements.
- Assisted in the development of individualized treatment plans for patients.
- Encouraged positive behaviors through rewards systems when appropriate.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Supervised visitors entering the facility according to established security protocols.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Supported clients in developing daily living skills such as budgeting money or time management.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Actively participated in continuing education programs related to mental health care delivery.
- Provided education about mental illness symptoms and causes to family members of patients.
Graphic Designer
Thor Motor Coach Rv Exchange
Elkhart
11.2019 - 02.2020
- Created visual designs for marketing materials and social media platforms.
- Collaborated with team members to develop project concepts and ideas.
- Utilized design software to produce graphics and layouts for various projects.
- Researched design trends to inspire innovative graphic solutions.
- Supported the production process by gathering assets and organizing files.
- Participated in brainstorming sessions to generate creative ideas and strategies.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Associate
Panera Bread
Goshen
08.2016 - 10.2018
- Assisted team in daily project coordination and task management.
- Conducted research to support department initiatives and strategic planning.
- Organized and maintained project documentation for easy access and reference.
- Collaborated with cross-functional teams to streamline communication processes.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Analyzed financial data to identify trends and areas for improvement.
- Processed payments using point-of-sale systems.
Education
High School Diploma -
Concord High School
Elkhart, IN06-2017
Skills
- Patient monitoring
- Crisis intervention
- Therapeutic activities
- Care plan implementation
- Medication administration
- Evidence-based practices
- Emotional support
- Interdisciplinary collaboration
- Regulatory compliance
- Continuous observation
- Effective communication
- Problem solving
- Time management
- Team building
- Documentation accuracy
- Substance abuse counseling
- Active listening
- Mediation techniques
- Co-occurring disorders
- Records management
- Self-care practices
- Safety management
- Mental health support
- Skill-building exercises
- Log updating
- Behavior modification techniques
- Verbal de-escalation
- Multicultural competence
- Security procedures
- De-escalation strategies
- Positive reinforcement
- Emergency response
- Behavioral management
- Crisis handling
- Patient assessment
- Documentation skills
- Incident reporting
- Mental health assessment
- Patient observation
- Substance abuse experience
- Resource coordination
- Behavioral control
- Rounds management
Affiliations
I am a good worker, working as a team is good for me. Have good work balance and personal life.
Certification
- Crisis Intervention Prevention
- CPR Certified
Accomplishments
None
Languages
English
Professional
References
References available upon request.
Timeline
Behavioral Health Technician
Avenues Recovery Center
08.2025 - Current
Mental Health Technician
Indiana Center For Recovery
08.2023 - 03.2025
Graphic Designer
Thor Motor Coach Rv Exchange
11.2019 - 02.2020
Associate
Panera Bread
08.2016 - 10.2018
High School Diploma -
Concord High School
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