Morgan Sterling
Elkhart
Summary
Dynamic professional with a proven track record at multiple team oriented environements, excelling in records management and payment issuing. Known for meticulous attention to detail and strong interpersonal skills, I effectively optimized data processes and enhanced documentation accuracy, driving efficiency and improving outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Warranty Administrator
Gurley Leep
02.2022 - Current
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Analyzed problems, identified trends and developed strategies to optimize claims process.
- Processed claim paperwork and followed up on missing information to complete processing.
- Checked documentation for accuracy and validity on updated systems.
- Communicated effectively with staff members of fixed operations and administrative departments.
Concierge
Rollie Williams Paint Spot
04.2021 - 08.2023
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
Office Intern
Big Brothers Big Sisters
05.2018 - 08.2019
- Supported various company departments by answering phones, faxing, copying packets, and mailing correspondence.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Sorted, organized, and maintained files.
- Answered incoming phone calls and transferred to staff members or provided requested information.
- Teamed on events and attendee registration for complex fundraising galas.
Education
Indiana Wesleyan University
Marion, INIndiana University, South Bend
South Bend, INSkills
- Records management
- Payment issuing
- Error reviews
- Paperwork processing
- Meticulous attention to detail
- Office administration
- Verifying data accuracy
- Paperwork coordination
- Strong interpersonal skills
- Documentation and reporting
Timeline
Warranty Administrator
Gurley Leep
02.2022 - Current
Concierge
Rollie Williams Paint Spot
04.2021 - 08.2023
Office Intern
Big Brothers Big Sisters
05.2018 - 08.2019
Indiana Wesleyan University
Indiana University, South Bend