Morghyn Gephardt
Anderson
Summary
Dynamic and dedicated professional with experience as a Paraeducator at Anderson Community Schools, skilled in IEP implementation and emotional support. Proven ability to foster positive learning environments and enhance student progress through effective collaboration and data collection. Committed to empowering students with special needs to achieve their goals.
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Overview
4
4
years of professional experience
Work History
Paraeducator, Special Education
Anderson Community Schools
06.2023 - Current
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
Gene's Rootbeer Stand
Gene's Rootbeer Stand
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Telemarketer
Luce Research
08.2022 - 12.2022
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Recorded contact information of customers and potential customers in internal database.
- Completed daily cold calling and outreach to build sales pipeline.
- Answered calls, took messages, and transferred calls to correct individuals.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Qualified leads and set up customer appointments for outside sales team.
- Recorded and updated customer information in online systems.
- Followed up with customers to solicit further sales.
- Called prospective customers in designated market area to qualify leads.
- Completed daily and weekly sales reporting using assigned tools.
- Built relationships with customers using strong persuasion and active listening skills.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Asked pertinent questions to understand customer requirements.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Sales Associate for CUTCO
Vector Marketing Company
05.2022 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Selling cutlery predominantly through multi-level marketing.
- Received monthly top sales through incentives program.
IT Intern
Anderson Community Schools
05.2021 - 08.2021
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Education
No Degree - Elementary Education
Hanover College
Hanover, INSkills
- Disability awareness
- Nonviolent crisis intervention
- Literacy support
- IEP implementation
- Classroom support
- Collaboration
- Emotional support
- Special education
- Data collection
- Social skills development
- Social and group settings
- Behavioral plan management
- Classwork oversight
- Special needs
- Instructional support
- Autism and spectrum disorders
- Teaching and instruction
- Parental interaction
- Learning environment management
- IEP compliance
- Skills strategies
- IEP goals
- Instructional delivery
- Reading instruction
- Progress monitoring
- Student supervision
- Learning strategies
Timeline
Paraeducator, Special Education
Anderson Community Schools
06.2023 - Current
Gene's Rootbeer Stand
Gene's Rootbeer Stand
03.2023 - Current
Telemarketer
Luce Research
08.2022 - 12.2022
Sales Associate for CUTCO
Vector Marketing Company
05.2022 - 08.2022
IT Intern
Anderson Community Schools
05.2021 - 08.2021
No Degree - Elementary Education
Hanover College
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