Mories Arun Kumar. B

• Managed customer relationships effectively, addressing concerns promptly and professionally to ensure continued business partnerships.
• Analyzed payment information and applied changes correct customer accounts.
• Verified daily coupon extraction process to enable correct execution of process.
• Maintained strict confidentiality with all personal data as per company guidelines.
• Approve pending or denying payment according to the accepted coverage guidelines.
• Maintain internal customer relations by interacting with staff regarding documents issues and research, ensuring accurate and complete client information, contacting insured or other involved parties for additional or missing information, and update information to the client file with regard to status, questions, or payments

• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Ability to Retrieve relevant information using appropriate Online Business-related Websites

• Ability to use these tools to perform required search and collate information.
• Ability to identify ad notify team members and leads in case of rule break in the tool.
• Ability to Process tasks simple, intermediate tasks which they are aligned
• Ability to Create process related reports within the desired timeframe that is expected