Mosin Shaikh
Banker
Pune
Summary
An experienced and well-maintained professional having ample amount of knowledge in banking and insurance sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favor of the company. BRIEF OVERVIEW An astute professional with 9 years of experience in Banking Operations, Account Management, Cross Selling, Documentation and Client Relationship Management. Skilled in managing the banking operations with key focus on top line profitability by ensuring optimal utilization of resources. Adept at handling daily activities in co-ordination with internal / external departments for smooth operations. Presently Working with IndusInd Bank Ltd. as (SDM) Deputy Manager. Previously Associated with Axis Bank Ltd. as (CSO) Assistant Manager. Previously Associated with The Muslim Co-op. Bank Ltd. as Temp. Clerk.
Overview
9
9
years of professional experience
Work History
Deputy Manager
IndusInd Bank Ltd
Pune
09.2021 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exploring potential business avenues to penetrate new CASA accounts
- Generate the leads for Cross sell products like Personal Loan, Home Loan,
- Business Loan, Auto Loan, Mortgage Loan etc
- Generate and close Leads for Life Insurance Products
- Handled cross selling of various liabilities products like current accounts, savings accounts, mutual fund, life insurance, savings classic & preferred accounts and generated the revenues from the same
- Managed corporate documentation, individual account documentation, KYC checks and AML accounts checks.
Assistant Manager
Axis Bank Ltd
Pune
05.2018 - 01.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exploring potential business avenues to penetrate new CASA accounts
- Generate the leads for Cross sell products like Personal Loan, Home Loan,
- Business Loan, Auto Loan, Mortgage Loan etc
- Generate and close Leads for Life Insurance Products
- Handled cross selling of various liabilities products like current accounts, savings accounts, mutual fund, life insurance, savings classic & preferred accounts and generated the revenues from the same
- Managed corporate documentation, individual account documentation, KYC checks and AML accounts checks.
Clerk
The Muslim Co-op. Bank Ltd
10.2014 - 05.2018
- Exploring potential business avenues to penetrate new CASA accounts
- Handling daily operational work like KYC Documents, Account Closure, NEFT &
- RTGS etc
- Processing
- Understanding needs of the customer and offerings them suitable banking products to increase the IPG and Cross sell Products
- Generate the leads for Cross sell products like Personal Loan, Home Loan,
- Business Loan, Auto Loan, Mortgage Loan etc.
Education
M. Com - undefined
PUNE UNIVERSITY
B. Com - undefined
PUNE UNIVERSITY
2013
HSC - undefined
MAHARASHTRA STATE BOARD
2010
SSC - undefined
MAHARASHTRA STATE BOARD
2008
Skills
- TECHNICAL SKILLS
- Internet Surfing
- MS-OFFICE (MS-WORD, MS-EXCEL, MS-POWERPOINT PRESENTATIONS)
- Tally ERP9
- Decision-Making Capabilities
- Customer Transactions
- Customer Service
- Cash Control
- Client Correspondence
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Telugu
Elementary (A2)
Timeline
Deputy Manager
IndusInd Bank Ltd
09.2021 - Current
Assistant Manager
Axis Bank Ltd
05.2018 - 01.2021
Clerk
The Muslim Co-op. Bank Ltd
10.2014 - 05.2018
M. Com - undefined
PUNE UNIVERSITY
B. Com - undefined
PUNE UNIVERSITY
HSC - undefined
MAHARASHTRA STATE BOARD
SSC - undefined
MAHARASHTRA STATE BOARD