Dynamic Claims Associate with proven expertise in denial management and claims analysis at Sagility (HGS Health Care). Recognized for outstanding performance, I excel in problem-solving and effective communication, driving timely resolutions for complex insurance claims. A collaborative team player, I consistently deliver results that enhance operational efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Claims Associate
Sagility (HGS Health Care) As a Senior Process Consultant
Hyderabad
03.2022 - 06.2025
Perform insurance follow-up on outstanding claims via phone calls and web portals to ensure timely resolution.
Analyze and resolve denials and underpayments by identifying root causes and initiating corrective actions (appeals, rebilling).
Work claims related to Medicare, Medicaid, and commercial payers, including BCBS, Aetna, Cigna, UHC, etc.
I worked in AR Denial Management for 24 months and later moved to a new project based on the project requirements.
Assisted the lead in handling the team by taking over a few responsibilities.
Received Top Gun, Extra Millers during RNR session for outstanding performance in the process.
Recognized for zero compliance issues during internal audits.
Education
Bachelor of Accounting - B.com
Keshav Memorial
Hyderabad
08-2021
Skills
Claims analysis
Denial management
Insurance follow-up
Problem solving
Analytical skills
Verbal and written communication
Teamwork and collaboration
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Timeline
Claims Associate
Sagility (HGS Health Care) As a Senior Process Consultant