Mou Roy, PMP®
Operations Lead
Kolkata
Summary
Enthusiastic and creative professional seeking challenging opportunities in business operations and administration. Experienced in workforce management, resource operations, financial recoverable, capacity management, and capability/skill building. Possessing the necessary academic and professional skills to align with the growth mindset of your esteemed organization.
Overview
13
13
years of professional experience
1
1
Certification
3
3
Languages
Work History
OPERATIONS LEAD
Alchemy Techsol India Pvt Ltd - Client Org : IBM
06.2022 - Current
- Company Overview: Client Org: IBM India Pvt Ltd.
- Onboarding / Offboarding, Resource Scheduling, Deployment planning across Projects / Towers.
- New Hires Orientation / Induction Program.
- Managing Audit as part of DS&P.
- Roll Off Planning, Roll Off Extensions, Short Closures, Rotation within Towers.
- Productivity Management / Utilization – Claim Management.
- Managing all expense claims incurred from travel, various events, monthly phone bills etc.
- Raising POs and processing vendor payments for Contractual resources and other utilities.
- Liaising with visitors, external clients, stake holders, employees, management staff & various teams across the organization as per the requirement.
- Communication Management: Within Account and also with Organizational Leadership.
- Monitor the generic mailboxes and the distributions groups of the function.
- Prepare and publish weekly reports on headcount, attrition, transport, trainings, budget, rewards and recognition, billing statements, department score cards etc.
Head – Operations and Administrations
Senior Health Solution LLP
01.2019 - 05.2022
- Vendor Management and Client Relationship Management.
- End to end New Hiring and Onboarding Formalities
- Accounts reconciliation, Office administrations.
- Compensation Management.
- Event Management, Travel planning & Logistics Management.
- Internal and External Audit Management
- Publish Financial Quarterly, Annually reports.
- Budget forecast and planning.
- Invoice Preparation
- Worked well in a team setting, providing support and guidance.
Project Manager at British Petroleum Account
Manpower Services India Pvt LTD.
06.2014 - 12.2018
- Company Overview: Client Org: IBM India Pvt Ltd.
- Onboarding / Offboarding, Resource Scheduling, Deployment planning across Projects / Towers.
- New Hires Orientation / Induction Program.
- Roll Off Planning, Roll Off Extensions, Short Closures, Rotation within Towers.
- Leave Roaster Management.
- Productivity Management / Utilization – Claim Management.
- Managing all expense claims incurred from travel, various events, monthly phone bills etc.
- Raising POs and processing vendor payments for Contractual resources and other utilities.
- Liaising with visitors, external clients, stake holders, employees, management staff & various teams across the organization as per the requirement.
- Communication Management: Within Account and also with Organizational Leadership.
- Monitor the generic mailboxes and the distributions groups of the function.
- Prepare and publish weekly reports on headcount, attrition, transport, trainings, budget, rewards and recognition, billing statements, department score cards etc.
- RESO/Facilities such as seating management, stationery, merchandise etc. for the account.
- Update organization chart, periodic dashboards for business review meetings.
- Organize quarterly broadcasts across the account.
- Report monthly billing process for the accounting coordination with the billing assembly team and contract commercial managers.
- Managing databases and version controls in shared drive (BOX & IBM Communities).
- Presentation preparation which will represent current status of existing and pipeline projects.
- Data handling, updation and maintaining Insight Tool.
- End to end Coordination of SOX (Server Access trainings).
- Single Point Of Contact for end to end management for Induction trainings.
- Collate accurate Job skills of active practitioners, arrange boot camps for re-alignment (HR).
- Renewal process execution for all Contractual Resources.(HR).
- Operation’s deck creation which will represent BP head count forecast (ADMIN).
- Compliance assurance for all BP practitioners (ADMIN).
- Client Org: IBM India Pvt Ltd.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Para Legal Executive
S Majumdar & Co.
07.2012 - 05.2014
- Company Overview: An intellectual property firm dealing with Patents, Trademarks, Copyrights and Designs (http://patentindia.com)
- Assisting the Technical Team in preparing the specifications of the invention.
- Answering the queries of clients and associates and Intellectual Property offices (India and Abroad).
- E-Filing of Patent Cases, nationally and internationally.
- Assisting the legal team in further prosecutions (oppositions and revocations).
- Liaising with the Accounts Dept in sending the Debit Notes for the clients.
- Sending reminders and following up with the clients, associates and Intellectual Property offices for legal documents and legal forms.
- Working currently with reputable Multinational firms like Ericsson, L’Oreal, Nony, Merchant Gould, Riches McKinse, Unilever.
- Working currently with reputable Indian firms like L&T, ITC, Torrent, Lupin, Piramal Enterprise, IIT – Mumbai, Galaxy Surfactants.
- Organizing interviews and subsequent follow-up activities in recruiting and staffing.
- Coordinating with travel agents, hotels and visa offices for inbound and outbound travel.
- Convening conferences on Intellectual Properties at Kolkata.
- An intellectual property firm dealing with Patents, Trademarks, Copyrights and Designs (http://patentindia.com)
- Assisted with merger and acquisition transactions by performing due diligence reviews and preparing closing documents for seamless transitions between companies involved in deals.
- Drafted clear and concise legal memoranda outlining research findings for presentation at team meetings or submission in court filings.
- Maintained a high level of professional ethics and integrity while handling sensitive client information, ensuring confidentiality and trustworthiness in all interactions.
Education
PMP Certification - Project Management Professional
Project Management Institute (PMI)
04.2001 -
LLB - Law
Fakir Mohan University
Bhubaneswar, India 04.2001 -
Master of Arts -
Jadavpur University
Kolkata, India 04.2001 -
Skills
Office 365 (Word, Excel, Powerpoint, Outlook)
Additional Information
I am a Trained Oddisi Dancer and a live performing artist.
Certification
PMP
Timeline
PMP
06-2024
OPERATIONS LEAD
Alchemy Techsol India Pvt Ltd - Client Org : IBM
06.2022 - Current
Head – Operations and Administrations
Senior Health Solution LLP
01.2019 - 05.2022
Project Manager at British Petroleum Account
Manpower Services India Pvt LTD.
06.2014 - 12.2018
Para Legal Executive
S Majumdar & Co.
07.2012 - 05.2014
PMP Certification - Project Management Professional
Project Management Institute (PMI)
04.2001 -
LLB - Law
Fakir Mohan University
04.2001 -
Master of Arts -
Jadavpur University
04.2001 -
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