MOULIMA KAR
IT Professional. Full Working Rights In UK From March 2024
London
Summary
Successful professional offering 10 years of experience in demanding environments focused on producing cutting-edge designs for the industry. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in client & project management.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Lead, Data Analytics Platform Developer
Schneider Electric
Bangalore
12.2021 - 02.2024
- Designed captivating and interactive analysis using Tableau across various areas such as Sales, Monthly Active Users (MAU), Active Accounts, Recurring Active Users (RAU) , Customer Learning, Customer Registration, Partner Program for all business units.
- These dashboards have made substantial impact on business by providing visually appealing insights and facilitating data-driven decision-making to users.
- Analyzing complex data sets to identify trends, patterns, and relationships to be able to provide better end user support.
- Supporting users with their queries.
- Collaborating with business stakeholders to understand their requirements and provide solutions.
- Developing and maintaining Tableau reports, ensuring they are optimized for performance and usability.
- Implementing filters, parameters, and interactivity to allow users to explore and interact with data.
- Ensuring data accuracy, consistency, and integrity.
- Extracting data from various sources, transform and cleaning data to make it suitable for analysis and visualization.
- Optimizing current process for efficient performance and quick response times.
- Identifying and addressing bottlenecks or issues that may impact performance.
- Collaborating with cross-functional teams, including data analysts, business analysts, stakeholders, and end users to gather requirements and understand business needs.
- Provide training and support to end-users, helping them navigate and interpret Tableau reports effectively.
- Keeping up with latest trends and best practices in data visualization and Tableau development.
- Continuously enhancing skills and knowledge by participating in training, workshops, and industry events.
SW/App/Cloud Tech Support Analyst
Accenture Solutions Pvt Ltd
Bangalore
05.2015 - 12.2021
- Worked in learning & development, supporting the internal clients with their queries.
- Worked in MIS reporting and data analysis for leadership.
- Worked in project management and managed internal teams.
- Worked in Change management and collaborated with various projects.
- Collaborated with cross-functional teams, including data analysts, business analysts, stakeholders, and end users to gather requirements and understand business needs.
- Interacting with external clients. Worked with Microsoft, Forever 21, UK&I clients.
- Taking requirements from clients and working with various team to implement the changes.
- Worked in Power BI & Tableau dashboards.
- Managing user accounts, access permissions, and security settings in the tool.
- Overseeing publishing and organization of reports, ensuring that they are properly classified and accessible to relevant users.
- Collaboration by setting up projects to facilitate teamwork and sharing of content within organization.
- Implementing performance optimizations to ensure the process operates efficiently, including monitoring usage, optimizing queries, and managing resources.
- Server Maintenance involves monitoring server performance, managing server resources, and troubleshooting any issues that may arise
Client Support Executive
Myntra Designs
Bangalore
02.2014 - 05.2015
- Worked in the sales team. Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Enhanced customer satisfaction by addressing and resolving client concerns promptly and professionally.
- Assisted in developing departmental goals and objectives based on trend analysis from support metrics data.
- Participated in ongoing professional development opportunities to maintain current knowledge of industry best practices for customer support excellence.
- Reduced average resolution time by implementing effective troubleshooting techniques in daily tasks.
Education
Master of Computer Applications -
City College, Bangalore University
Bangalore, India 07.2011 - 06.2014
Bachelor of Computer Applications -
DATM- WBUT
Kolkata, India 07.2008 - 06.2011
Skills
Client Management
undefinedCertification
Champion's Club Leadership Program, Schneider Electric
Recommendations
- Stevenson Que , Global Reports Analyst at Schneider Electric
- Chandrasekhar Venugopal , General Manager - BI Analytics
Timeline
Champion's Club Leadership Program, Schneider Electric
12-2023
Data Visualization with Tableau Specialization, University of California, Davis
11-2023
Generative AI Essentials, University of Michigan
11-2023
Lead, Data Analytics Platform Developer
Schneider Electric
12.2021 - 02.2024
AWS Technical Essentials
11-2020
Microsoft Certified: Azure Fundamentals
05-2020
SW/App/Cloud Tech Support Analyst
Accenture Solutions Pvt Ltd
05.2015 - 12.2021
Client Support Executive
Myntra Designs
02.2014 - 05.2015
Master of Computer Applications -
City College, Bangalore University
07.2011 - 06.2014
Bachelor of Computer Applications -
DATM- WBUT
07.2008 - 06.2011
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