Moumita Goswami
Bengaluru,KA
Summary
Result-Oriented Operational Professional with 2.5 + years of experience in Process management, improving efficiency by providing multiple automations which reduces manpower. Excellent Problem-solving skill by identifying the RCA of any technical problems. Excellent communication skills which fit with the business needs as well as lead the team. Seeking opportunity to bring all my analyzing, managing, optimizing, collaborating skills into a business analysis role where I can contribute, by improving the performance of the company along with my self-progress with my experience .
Overview
1
1
year of professional experience
Work History
Senior Application System Engineer
Alshaya Group
08.2024 - Current
Process Improvement: Improved workflow by analyzing the flaws in the correct flow which Reduced the manhours.
Stakeholder Management: Collaborated with Bushiness and understand their requirement and provided optimal solution .
Problem-Solving: Taking challenging demission and deliver the service as per business requirement without compromising the customer satisfaction.
Communication: Translated complex technicality to non technical stakeholders in an efficient way to improve understanding to the system .
Education
B.Tech - Computer Science And Engineering
Hooghly Engineering And Technology College
Hooghly, West Bengal07-2016
Skills
Data Analysis
SQL, Excel, Putty,WinSCP and more
Process Improvement and Optimization
Communication and Stakeholder Management
Business Acumen
Requirements Gathering and Documentation
Project Management
Adaptability and Continuous Learning
Collaboration and Teamwork
Acting/Dancing/Cosplay
Enthusiastic to participate in multiple cultural activity as it brings happy energy.
Additional Information
Fitness Enthusiast . The Goal is to present myself as a Bodybuilder in a body building show .
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Timeline
Senior Application System Engineer
Alshaya Group
08.2024 - Current
B.Tech - Computer Science And Engineering
Hooghly Engineering And Technology College
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