Powerpoint , Word & Excel
Moumita Halder
L&D , Training and Engagement
Summary
Experienced training manager with a proven track record of developing and implementing effective training programs. Skilled in identifying training needs, designing curriculum and evaluating training outcomes. Strong leadership and communication abilities, adept at fostering a positive learning environment to drive employees growth and organizational success.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Manager Training & Engagement
IDFC First Bank
12.2021 - Current
- L&D Strategy and planning -Developed Training and learning strategy aligned with business objectives and employee development goals. Increased operational efficiency by implementing streamlined processes and procedures for the manager training program.
- Program Design and Delivery: Designed and developed wide range of technical , functional , Compliance , Convincing Skill training and leadership training. Designed comprehensive training materials for newly hired leads managers, ensuring consistent performance across the team.
- Stakeholder Management: Collaborated with department managers to identify skill gaps and address them through targeted training initiatives.
- Vendor Management: Onboarded vendor/stakeholder essential for continuous learning .Partnered with Subject mater experts, Internal stakeholders, External Vendors to create content and execute trainings.
- Project Management: Identifying & Developing project scopes & objective ,Developed detail program document , Involved key stakeholders .Highly Motivated in Drive ,overall tracking, Execution and successfully closing the project .
- Built a professional network within the industry to remain informed about current trends and innovation adapting the program accordingly for continued success.
- Planed and created contests to drive performance and excellence . Engaging activities , Events conducted honoring the winners .
- Monthly communication and drive for business numbers and performance .
- Successful implementation of various projects which adds value to business growth and performance improvement.
- Providing guidance, support and motivation to the my team.
Training & Unit Manager
ICICI Lombard General Insurance Co
02.2019 - 12.2021
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Run unit Business performance through sales and trainings
- Ensured excellent product & sales knowledge for exceeding performance month on month.
Product Trainer
Conneqt Business Solutions
10.2015 - 08.2017
- Increased employee retention rates through informative and engaging new hire onboarding programs that promote company culture and values.
- Enhanced the overall customer experience with in-depth product demonstrations and hands-on sessions, resulting in increased satisfaction scores.
- Developed and implemented successful onboarding program.
- Contributed to reductions in employee turnover by revamping training programs.
Trainer
Altisource Business Solutions
10.2015 - 08.2017
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Improved employee performance by designing and implementing effective training programs.
- Supported productivity increase and business growth through new hire training and mentoring.
Associate
Altisource Business Solutions
03.2014 - 10.2015
- Worked varied hours to meet seasonal and business needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- High performance month on month by exceeding the targets
- showcased skills of high performance, execution and training skills
Education
Human Resources Management
Welingkar Institute of Management
Mumbai, India05.2017
Bachelor of Science - Science Education, India
St.Joseph's College For Women
Andhra Pradesh 04.2001 -
Skills
Stakeholder Management
Onboarding, Training, and Development
Content design and development
Business communication skills
Project Management
Vendor Management
Certification
Google Project Management By Google
Software
Evaluation Tools- SurveyMonkey, MS Forms
Sharepoint, One drive
Learning Content Creation Tools-Canva, Poster Maker, Adobe captivate
Webinar Platforms-Teams, Zoom, Google meet
Timeline
Google Project Management By Google
04-2024
Master Data Analysis and Visualization By Skillnation
02-2023
Advance Six Sigma Yellow belt By Sparen & Gewinn
01-2023
Manager Training & Engagement
IDFC First Bank
12.2021 - Current
Training & Unit Manager
ICICI Lombard General Insurance Co
02.2019 - 12.2021
Product Trainer
Conneqt Business Solutions
10.2015 - 08.2017
Trainer
Altisource Business Solutions
10.2015 - 08.2017
Associate
Altisource Business Solutions
03.2014 - 10.2015
Bachelor of Science - Science Education, India
St.Joseph's College For Women
04.2001 -
Human Resources Management
Welingkar Institute of Management