Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic
Moumita Mandal

Moumita Mandal

Haldia

Summary

Dynamic administrative professional with a proven track record at Apeejay Surrendra Group, excelling in vendor management and safety compliance. Adept at streamlining operations and enhancing organizational efficiency through effective communication and problem-solving skills. Successfully implemented SOPs that improved departmental consistency and resolved grievances, ensuring a well-maintained and secure environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Admin-In-Charge

Apeejay Surrendra Group
Haldia
04.2025 - Current

Designing Admin SOPs/Policies

  • Develop and implement administrative Standard Operating Procedures (SOPs) and policies to streamline office operations, and ensure consistency across departments.

General Administrative Operations

  • Adhere to the school budget through constant coordination, communication and positive collaboration with Head Office Accounts/Corp Admin Department in case of query for all transactions, cost optimisation etc.
  • Oversee repair and maintenance activities of the school’s civil infrastructure, ensuring safety, functionality, and compliance with building standards.
  • Coordinate with contractors and vendors for timely execution of maintenance work, renovations, and facility improvements.
  • Liaison with different government departments like Municipal, Fire Office, including CBSE board as and when required for school purpose and for the fulfillment of all statutory compliance.

Safety and Security

  • Ensure that the campus is well maintained with CCTV at checkpoints, equipped with fire & safety devices and staffed with security at entry and exit points.

Housekeeping and Sanitisation

  • Supervise, instruct and control all routine housekeeping activities within the school to ensure the premises are kept clean and tidy at all times.

Procurement and Vendor Management

  • Ensure critical procurement items are as per approval and valid requests and budgeted incase of CAPEX/OPEX.
  • Oversee vendor development and aim at introducing quality vendors.

Stores Management

  • Ensure record and upkeep of stores and stock of stationery.

Complaint Resolution & Grievance Handling

  • Handle and resolve complaints regarding housekeeping, security facilities and report to appropriate individuals for necessary action or adjustment.

Reports and Documentation

  • Ensure maintenance and updation of school's administrative records, files, and folders to bring about departmental efficiency and also update MCB (ERP portal) with respect to admin modules.

Played a key role in ensuring CBSE compliance by coordinating documentation, audits, and regulatory submissions in alignment with board requirements.

Public Relations Officer

Apeejay Surrendra Group
Haldia
04.2022 - Current
  • Counsel parents and students regarding the admission process, providing detailed information on school policies, curriculum, and enrollment procedures. Oversee the complete admission process, ensuring accurate documentation and timely follow-up.
  • Manage and update student data using the school’s ERP system, ensuring accuracy and confidentiality
  • Generate reports, track admissions, and fee records through ERP software to support smooth school operations.
  • Oversee the school’s advertisement and promotion strategy to enhance visibility and attract prospective students.
  • Manage digital campaigns across social media aligned with the school's branding and enrollment objectives.
  • Schedule interviews for prospective candidates and staffs, coordinating closely with HR to communicate updates, and ensure a smooth recruitment process.
  • Liaise with the corporate team to follow up on school accounts, payments, and employee-related concerns, ensuring timely resolution and clear communication.
  • Manage and maintain employee files, ensuring all documentation is accurate and up-to-date, track employee attendance and leave records using the attendance software.
  • Played a key role in managing and coordinating the School’s State NOC (No Objection Certificate) documentation process, ensuring timely submission and compliance with regulatory requirements.

Summer Intern

Indian Oil Corporation Limited
06.2019 - 08.2019
  • Project Name - Global Scenario of Petroleum Products as Energy Demands and Future Diversification

Education

Master of Business Administration - Marketing

Haldia Institute of Technology
Haldia, WB
01.2020

Bachelor of Science - Science

University of Calcutta
Kolkata, WB
01.2017

Higher Secondary - Science

Kendriya Vidyalaya
Haldia, WB
01.2014

Secondary -

St. Xavier's High School
Haldia, WB
01.2012

Skills

  • Administrative procedures
  • Vendor management
  • Team coordination
  • Safety compliance
  • Conflict resolution
  • Problem-solving
  • Computer skills
  • Data management
  • Interview briefings
  • Corporate communications
  • Recordkeeping
  • Effective communication
  • Active listening
  • Organizational skills

Certification

  • NPTEL Online Certification (English Language for Competitive Exams)
  • NPTEL Online Certification (Ecology and Environment)

Languages

First Language, C1 Advanced, C2 Proficient

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Admin-In-Charge

Apeejay Surrendra Group
04.2025 - Current

Public Relations Officer

Apeejay Surrendra Group
04.2022 - Current

Summer Intern

Indian Oil Corporation Limited
06.2019 - 08.2019

Master of Business Administration - Marketing

Haldia Institute of Technology

Bachelor of Science - Science

University of Calcutta

Higher Secondary - Science

Kendriya Vidyalaya

Secondary -

St. Xavier's High School
Moumita Mandal