Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Moumita Raha

Moumita Raha

Kolkata

Summary

Experienced Quality Analysis specialised in Customer Service, endeavoured to add success and help the organisation to grow with the current affairs and industrial benchmark with its adaptability and true potential. Skilled in handling various types of Customer issues and providing a top notch resolution and building a long term relationship with the customer.

Overview

18
18
years of professional experience

Work History

Quality Analyst

Tata Consultancy Service Private Limited
08.2022 - Current
  • Working as a Quality Analysts in EDF Energy project which is one of the most renounced project in TCS.

Communication Trainer

Adamas University
04.2021 - 05.2022
  • Implemented lesson plan as a Communication trainer and groomed the freshers with Soft Skill to accelerate their career graph.

Lead Flight Attendant

Indigo Airlines
05.2013 - 06.2020

Technical Support

IBM Daksh Gurgaon
04.2007 - 10.2008

Education

Certification - undefined

Avalon Aviation Academy

Bachelor in English Honours - English Honours

Calcutta University
Kolkata
05.2007

Skills

  • Leadership and Teamwork
  • Interpersonal Skills
  • Conflict Resolution
  • Critical thinking and problem solving
  • Microsoft PowerPoint
  • Problem Solving
  • Creativity
  • Leadership Skills
  • Time Management
  • Teamwork
  • Ability to Multitask
  • Effective Time Management
  • Fast Learner
  • Adaptability
  • Microsoft Office
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Communication Skills
  • Customer Service
  • Quality assurance
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Multitasking
  • Organizational skills
  • Active listening

LANGUAGES

English
Bengali
Hindi

Timeline

Quality Analyst

Tata Consultancy Service Private Limited
08.2022 - Current

Communication Trainer

Adamas University
04.2021 - 05.2022

Lead Flight Attendant

Indigo Airlines
05.2013 - 06.2020

Technical Support

IBM Daksh Gurgaon
04.2007 - 10.2008

Certification - undefined

Avalon Aviation Academy

Bachelor in English Honours - English Honours

Calcutta University
Moumita Raha