Moumita Singha Mahapatra

Knowledgeable and dedicated customer service professional with extensive experience in Healthcare, Luxury goods, and the Fast-commerce industry.

Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients.

Proven ability to effectively communicate complex ideas to diverse audiences, resulting in increased sales and customer satisfaction.

Adept at analyzing market trends and competitor activities to develop innovative marketing strategies, leading to 20% increase in market share.

Proven track record of successful negotiations resulting in securing key partnerships, driving revenue growth and expanding customer base.

Expertise in marketing, lead generation, and relationship management

Passionate about delivering results and contributing to a company's success.

I am seeking a challenging sales and marketing role that aligns with my skills and career goals.

• Recognized as “Employee of the Month” 3 times in a row for outstanding performance and customer feedback.
• Supervised team of 10 staff members.
• Identified and pursued new business opportunities, resulting in a 10% increase in customer base.
• Provided exceptional customer service, resulting in a 98% customer satisfaction rate.
• Collaborated with cross-functional teams to develop and launch new product features, resulting in a 15% increase in average deal size.
• Customized sales strategies based on client needs, resulting in a 15% increase in average deal size.