Mounika Baleboina
Hyderabad
Summary
Results-driven telemarketer with strengths in customer engagement, database management, and effective communication. Proven ability to develop impactful strategies and maintain detailed records for improved client interactions.
Overview
3
3
years of professional experience
Work History
Telemarketer
Sri Jayavilasini Developers and Constructions
Hyderabad
01.2020 - 03.2023
- Collaborated with team members to develop effective telemarketing scripts and strategies.
- Maintained detailed records of customer interactions and feedback for future reference.
- Provided information about ongoing projects and answered client inquiries promptly.
- Handled inbound telephone calls from interested customers.
- Maintained and recorded customer information in database.
- Maintained up-to-date knowledge of company products and services.
Education
Batchelor of Technology - ECE
Madhira Institute of Technology And Science
Chillakuru12-2019
10th Class -
ZPP High School
Kapugallu05-2019
Intermediate - MPC
Maharshi Junior College
Kodada05-2013
Skills
- Telemarketing strategies
- Customer database management
- Market research
- Customer engagement
- Effective communication
- Team collaboration
- Customer service
Languages
English
Advanced (C1)
C1
Telugu
Native
Native
Hindi
Intermediate (B1)
B1
Academic & Professional Skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Basic knowledge of C Programming Language
- Working knowledge of SQL and database concepts
- Paper Presentation experience at academic/technical events
Personal Details
- Name: Baleboina Mounika
- Date of Birth: 12/07/1996
- Gender: Female
- Marital Status: Married
- Nationality: Indian
- Address: Hyderabad, Telangana.
Hobbies & Interests
- Passionate about dance, demonstrating creativity, discipline, and teamwork.
- Enjoy cooking, with a strong interest in experimenting with new cuisines and recipes.
- Avid reader, with a habit of continuous learning and self-development through books.
Timeline
Telemarketer
Sri Jayavilasini Developers and Constructions
01.2020 - 03.2023
Batchelor of Technology - ECE
Madhira Institute of Technology And Science
10th Class -
ZPP High School
Intermediate - MPC
Maharshi Junior College