To be recognized as an efficient and competent individual having good interpersonal and technical skills. Being a smart worker with a positive attitude, I aspire to prove my talent in the fast moving technological world. My broad level future goals are to work on innovating new technologies, which will take my organization and me to a higher level.
∙ Worked on different modules of ITSM - Incident. Problem, Change, Service Catalog
∙ Worked on different modules of HRSD- Case & Knowledge Management, Employee Service Center
∙ Worked on different modules of ITAM- Hardware Asset Management, Software Asset Management.
∙ Experience creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts, and ACL
∙ Understanding of Client Requirements and
∙ Involved in developing as per the requirement.
∙ Helping other team members.
∙ Peer Reviewing the work done by other team members.
∙ Communicating with the client/onsite coordinator.
∙ Mentoring other team members in case of any technical support.
∙
ITSM,ITAM,HRSD
Workflows
Flow Designer
ACL's
Client & Server Scripting
Certified System Administrator
Certified Application Developer
Micro Certification: Integration Hub
Micro Certification: Flow Designer
Micro Certification: Virtual Agent
Micro Certification: Automated Test Framework
Micro Certification: Predictive Intelligence.
Received awards and appreciations from clients, Offsite & Onsite leads, peer developers.