Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Work Availability
Certification
Quote
Additional Information
Timeline
CustomerServiceRepresentative

Mounika Devarakonda

Consultant
Hyderabad,TG

Summary

Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

LinkedIn: https://www.linkedin.com/in/mounika-devarakonda-244516110/

Overview

4
4
Certifications
2
2
years of post-secondary education
2
2
years of professional experience

Work History

Project Management Consultant

Dine Magazine
Omaha, Nebraska,United states
07.2019 - 12.2019
  • Maximization of DINE Magazine’s Digital footprint through its website and social media
  • Identified, targeted and delivered opportunities to make valuable contributions to strategic business objectives.
  • Generated Innovative ideas to increase revenue by 5% through Ads.
  • Established brand identity for DINE in associate competition through PESTLE, GAP and SWOT real time analysis.
  • Determined appropriate budgets and oversaw expenses.
  • Developed internal project management systems and communications to facilitate successful operations.
  • Solicited client feedback on consultant performance and reviewed, implemented and executed changes to enhance project delivery.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Produced Weekly and Monthly reports , updating customers and senior leaders on progress and roadblocks.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.

Operations Specialist

Barbara Weitz Community Engagement Center
Omaha, Nebraska,United States
01.2019 - 04.2019
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Restructured installation processes and staff teams, boosting productivity.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

Branch Manager Intern

Aditya Birla Retail And Fashion Limited
Bengaluru, Karnataka
05.2018 - 07.2018
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Identified and capitalized on community business opportunities with effective networking.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

Business Analyst

Edata Global Services
Hyderabad, Telangana
07.2016 - 07.2017
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Interface with clients and project stakeholders to gain an understanding of requirements. Document the requirements, create flow charts and present to clients for a sign off.
  • Research and come up with solutions for the client problems in coordination with SMEs.
  • Propose Designs in liaison with Designers.
  • Analyze, evaluate and estimate requirements and specifications in liaison with SMEs, Technical Co-ordinate with QA experts and provide a sign off for project scope.
  • Participate in project planning, execution, and tracking. Work in collaboration with the development team to implement the solution. Deliver good case studies.

Team Lead

Electronics Corporation Of India Limited
Hyderabad, Telangana
02.2016 - 04.2016
  • Designed strategic plan for component development practices to support future projects.
  • Reviewed Multiple components quality to assess conformance with tolerances and remove unacceptable products.
  • Quickly adapted plans and adjusted Time Intervals in equipment to maintain high standards of functionality and safety.
  • Took on additional job duties, including Weekly Reports and Final Professional report during unexpected backlog, resulting in meeting project target date.
  • Worked on Embedded C

Education

MBA - Operations Management

University Of Nebraska At Omaha
United States
08.2018 - 12.2019

PGDC - Business Administration

GITAM University
Hyderabad
08.2017 - 05.2018

Skills

    Agile Scrum master

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Accomplishments

  • Collaborated & Monitored team of 20 in the development of Dine Magazine's digital footprint.
  • Revised and launched the Pricing model for Dine's digital Advertising Project, resulting in a 5% increase in market share for the company.
  • As a Branch Manager Intern handled end to end Operations and thoroughly studied the market situation,helped to increase customer satisfaction and Performance rate by 10%.

Software

Microsoft Office

Microsoft Visio

Advanced Excel

Kanban

SAP Cross Application Time Sheets(CATS)

Tableau

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Six sigma Green Belt Training ,BKO Accredited

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Additional Information

Conferences:

Displayed a Motivational and Learning skill at TEDx -UNO, February 16th, 2019.

Presented a Tech Paper at National Human Resources Development (NHRD) conference on digital HR conducted by Cyient solutions, January 2018.

Participated in National Human Resources Development Conference on Industrial Relations conducted by MARUTI SUZUKI at The Westin Hyderabad Mindspace in August 2017.

Timeline

PMP (Pursuing)

12-2020

Six sigma Green Belt Training ,BKO Accredited

08-2020

Project Management Consultant

Dine Magazine
07.2019 - 12.2019

Operations Specialist

Barbara Weitz Community Engagement Center
01.2019 - 04.2019

MBA - Operations Management

University Of Nebraska At Omaha
08.2018 - 12.2019

Branch Manager Intern

Aditya Birla Retail And Fashion Limited
05.2018 - 07.2018

Business English by Cambridge

04-2018

Organizational Behavior From IESE Business School,Spain

09-2017

PGDC - Business Administration

GITAM University
08.2017 - 05.2018

Business Analyst

Edata Global Services
07.2016 - 07.2017

Team Lead

Electronics Corporation Of India Limited
02.2016 - 04.2016
Mounika DevarakondaConsultant