Mounika Palagiri

● Handled customer inquiries and suggestions courteously and professionally.
● Managed high-stress situations effectively, maintaining professionalism
under pressure while resolving disputes or conflicts.
● Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
● Answered constant flow of customer calls with ● minimal wait times.
● Updated account information to maintain customer records.

● Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
● Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
● Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
● Supported student physical, mental, and social development using classroom games and activities