Mounika Sunkara
Visakapatnam
Summary
Focused and dedicated insurance professional with [Number] years of experience providing superior customer service and rates for [Type] policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. Goal-oriented [Job Title] effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering [Number]-year background generating new business by selling various insurance plans.
Overview
3
3
years of professional experience
Work History
Licensed Insurance Agent
POLICY
VISAKAPATNAM
02.2015 - 05.2018
- Provided customer service support to clients over the phone and in person.
- Greeted customers, answered inquiries and directed them to the appropriate department.
- Organized incoming mail and distributed it accordingly.
- Maintained a clean reception area by tidying up furniture, magazines, and other items.
- Assisted with scheduling appointments for patients and staff members.
- Managed the switchboard system by answering calls promptly and transferring them to relevant departments or personnel.
- Organized filing systems for patient records and other documents according to company standards.
- Ordered office supplies as needed to ensure adequate stock levels were maintained at all times.
Education
BIPC -
VISAKHA WOMENS DEGREE COLLEGE
VIZAG04-2011
High School Diploma -
GOVT QUEEN MARYS HIGH SCHOOL
VIZAG05-2009
Skills
- Team training and development
- Email Marketing
- Policy Management
- Regulatory compliance understanding
- Claims Handling Proficiency
- Risk Assessment Knowledge
- Asset protection expertise
- Client Service
- Marketing initiatives
Languages
Telugu
First Language
English
Beginner
A1
Timeline
Licensed Insurance Agent
POLICY
02.2015 - 05.2018
BIPC -
VISAKHA WOMENS DEGREE COLLEGE
High School Diploma -
GOVT QUEEN MARYS HIGH SCHOOL
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