Mounisha Bhattacharya
Kolkata
Summary
Instructional Designer with 5 years of experience across Deloitte, Accenture, and Cognizant, specializing in learning content development, curriculum design, and training support for large-scale transformation projects. Experienced in creating ILTs, job aids, templates, checklists, curriculum content, and SAP Enable Now simulations, while collaborating with SMEs, leading reviews, supporting onboarding, and driving quality across deliverables. Strong exposure to SAP and D365 implementation projects in the retail domain.
Overview
5
5
years of professional experience
4039
4039
years of post-secondary education
Work History
Consultant
Deloitte
Kolkata
02.2025 - Current
- Worked on two large-scale retail transformation projects with broad business scope: one for SAP implementation and another for D365 implementation.
- Led the end-to-end Record to Report (RTR) workstream and supported the Finance workstream across training and documentation deliverables.
- Attended and coordinated SME calls to gather inputs, validate processes, and align learning content with business requirements.
- Performed both peer reviews and next-level reviews to ensure quality, consistency, and adherence to standards.
- Supported onboarding and guidance for new team members by helping them understand processes, templates, and quality expectations.
- Created and worked on templates, job aids, ILTs, standard checklists, and curriculum content for project learning deliverables.
- Developed simulations in SAP Enable Now to support system-based learning and user adoption.
- Ensured all learning materials followed project standards, were business-aligned, and were ready for stakeholder review and deployment.
- Attended client calls for live review sessions to present deliverables, gather feedback, and incorporate changes based on stakeholder inputs.
- Facilitated a firm-wide GenAI masterclass focused on foundational concepts, use cases, and practical applications in a business context.
MC Delivery Analyst
Accenture
Kolkata
12.2023 - 01.2025
- Led learning support for three SAP and SuccessFactors implementation projects at Accenture, delivering all assigned training deliverables on time.
- Designed and developed learning materials, including ILT, VILT, storyboards, QRGs, webcasts, Learning Labs, CBTs, and overview videos.
- Built ILT and VILT content to support instructor-led and virtual training initiatives.
- Created QRGs and webcasts to improve knowledge access and reinforce key learning points.
- Developed interactive CBT modules in Articulate Storyline to drive learner engagement and retention.
- Produced overview videos to communicate training concepts, program updates, and key process information clearly.
Associate
Cognizant
Kolkata
02.2021 - 12.2023
- Contributed to three internal projects at Cognizant, including two for pharmaceutical clients and one focused on sales training.
- Created and managed timestamps for project deliverables.
- Conducted content reviews and analysis to ensure quality and accuracy.
- Developed demo videos to support learning and knowledge transfer.
- Updated release-specific content using Adobe Captivate and Articulate Storyline.
- Created scenario-based learning content for sales training programs.
- Collaborated with Subject Matter Experts (SMEs) to validate content.
Education
M.A -
St. Xavier's University
Kolkata, IndiaB.A -
St. Xaviers College
RanchiSkills
- SAP implementation
- D365 implementation
- Instructor-led training
- Virtual instructor-led training
- Training material design
- Quality assurance
- Client engagement
Languages
English
Advanced
C1
Bengali
Advanced
C1
Hindi
Advanced
C1
Timeline
Consultant
Deloitte
02.2025 - Current
MC Delivery Analyst
Accenture
12.2023 - 01.2025
Associate
Cognizant
02.2021 - 12.2023
M.A -
St. Xavier's University
B.A -
St. Xaviers College