Technical Support Engineer adapts to providing service via phone, email, remote desktop systems and more. Committed to successfully resolving all issues and complaints to support business continuity and operational throughput. Dynamic manager of company-wide technical health and technological integrity.
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Hi, I’m
MOURISH MANOJ N
Chennai
Summary
Overview
3
years of professional experience
2
years of post-secondary education
8
Certification
Work History
Central development of advance computingchennai, Tamil Nadu
Project Technician
05.2026 - Current
Job overview
RK INDUSTRIESChennai
Technical Support Engineer
05.2025 - 04.2026
Job overview
- Resolved customer technical issues via phone and email support.
- Diagnosed software and hardware problems for effective solutions.
- Collaborated with engineering teams to address complex technical inquiries.
- Provided timely updates to customers about their support tickets.
- Escalated unresolved issues to senior engineers for further investigation.
- Maintained system documentation to ensure accurate records of support activities.
Mochita medical billing companyChennai
TECHNICAL SUPPORT
07.2023 - 10.2024
Job overview
- Provided technical support to vessels and shoreside personnel.
- Provided technical support during emergency repairs when needed.
- Provided technical support to field technicians as needed.
Education
SA Polytechnic college
Diploma from Electrical and Electronical Engineering
University Overview
Chennai National Arts & Science CollegeChennai
Bachelor's from Computer Application
University Overview
Skills
Technical support
- Software installation
- Remote access support
- Ticketing systems
- Bug tracking
- Client communication
- Coding languages
- Technical documentation
Certification
- ORACLE - cloud infrastructure architecture
- ORACLE - Fundamentals of coding & cloud
- HP LIFE - Ai for beginners
- LINKEDIN LEARNING - Ai tools for UX design
- MONGODB - Node.js developer path for smartbridge
- MONGODB - Aggregation smartbridge
Projects
Projects
CRYPTO DASHBOARD, Cryptoverse is a sophisticated cryptocurrency dashboard designed to provide investors with comprehensive insights into market dynamics through detailed historical price data analysis spanning five years. Featuring visually intuitive charts, interactive tools, and seamless navigation, the platform empowers users to identify top-performing assets and make informed investment decisions. With its robust search functionality, users can easily explore a wide range of cryptocurrencies and compare their performance over time. Cryptoverse not only serves as a powerful tool for optimizing investment portfolios but also acts as an educational resource, helping users understand the evolving nature of cryptocurrency markets., 03/01/25Languages
Languages
- Hindi
- Tamil
- English
Languages
Tamil
First Language
English
Advanced
C1
Hindi
Elementary
A2
Timeline
Project Technician
Central development of advance computing
05.2026 - Current
Technical Support Engineer
RK INDUSTRIES
05.2025 - 04.2026
TECHNICAL SUPPORT
Mochita medical billing company
07.2023 - 10.2024
SA Polytechnic college
Diploma from Electrical and Electronical Engineering
04.2023
Chennai National Arts & Science College
Bachelor's from Computer Application
05.2025